PwC is seeking a Senior Associate for their Microsoft Dynamics 365 CRM team, focusing on delivering impactful technology solutions remotely. The role involves collaborating with clients to solve complex business issues using Microsoft Dynamics technologies.
Note: The job is a remote job and is open to candidates in USA. PwC is a leading professional services firm that focuses on helping clients transform their technology landscape. As a Senior Associate in the Microsoft Dynamics team, you will work collaboratively to solve complex business issues and leverage Microsoft Dynamics technologies to deliver impactful solutions. Responsibilities • Use feedback and reflection to develop self awareness, personal strengths and address development areas. • Delegate to others to provide stretch opportunities, coaching them to deliver results. • Demonstrate critical thinking and the ability to bring order to unstructured problems. • Use a broad range of tools and techniques to extract insights from current industry or sector trends. • Review your work and that of others for quality, accuracy and relevance. • Know how and when to use tools available for a given situation and can explain the reasons for this choice. • Seek and embrace opportunities which give exposure to different situations, environments and perspectives. • Use straightforward communication, in a structured way, when influencing and connecting with others. • Able to read situations and modify behavior to build quality relationships. • Uphold the firm's code of ethics and business conduct. Skills • Bachelor Degree • 3 year(s) • Proven success leveraging Dynamics 365 CRM or ERP (D365, 2013, 2011 or 4.0 systems/core, external components and architecture), as well as other Microsoft solution offerings. • Experience with configuration and customization of Microsoft Dynamics 365 products. • Individuals who have obtained the preferred skills and certifications but lack a Bachelor’s degree may be considered if they have demonstrated three years of specialized training and/or progressively responsible work experience for each missing year of college-level training in addition to the three years of Microsoft Dynamics CRM or ERP experience required. • One or more certifications within Dynamics CRM or ERP (D365, 2013/2011/4.0/Online) • Demonstrates thorough abilities and/or a proven record of success as a Microsoft Dynamics 365 Functional Consultant in a client-facing role for a top tier consulting organization. • Demonstrates Thorough Abilities And/or a Proven Record Of Success With Leading Efforts To Understand, Assess, Consult, Design, And Implement D365 Applications-based Solutions, Including The Following Areas: Interacting with clients to understand key requirements across Sales, Services, Marketing and Support; Successfully demonstrating D365 solution capabilities and provide examples to ascertain business requirements; advising on complex D365 business cases and proposing solutions based on D365, 3rd parties and customizations; Conducting business process analysis and creating detailed process flows using a diagramming tool such as Visio; Conducting fit and gap analysis using fit and gap analysis templates; Creating functional requirements documents and presenting them to Stakeholders, Business Leads and Subject Matter Experts for signoff; Developing project plans and creating estimations for tasks as well as coordinate and manage the project tasks on time and under budget, manage the projects on a day to day basis, maintain repository of content; Providing key inputs during design, migrating data from external systems, conducting and supporting solution testing, building test cases, assisting with functional, system and user acceptance testing, and conducting and supporting user and administrator training; and, Assisting sales teams to prepare proposals, participate in client presentations and support business development of professional services when necessary. • Demonstrates thorough abilities and/or a proven record of success utilizing D365 in a functional capacity, which includes the following areas: Leveraging extensive functional knowledge of the CRM or ERP space, preferably in an Industry Vertical and preferred knowledge of competitive CRM or ERP solutions; Performing key contributions to the lifecycle stages of a Dynamics 365 Solution (Assessment, Design, Development, Deployment, Testing, Operations and Diagnostics), leveraging CRM or ERP capabilities; Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); Leveraging project management skills to lead engagements through completion while collaborating closely with the customers, technical architects, and developers; and, Utilizing effectively written and verbal business communication skills with clients and firm staff and management, emphasizing the development and delivery of presentations to business users, and use of MS Visio as a diagramming tool. • Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; and, managing engagements, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues. • Demonstrates thorough abilities and/or a proven record of success as a team leader understanding personal and team roles; contributing to a positive working environment by building relationships with team members; proactively seeking guidance, clarification and feedback; providing guidance, clarification and feedback to less-experienced staff. Benefits • Medical • Dental • Vision • 401k • Holiday pay • Vacation • Personal and family sick leave • And more. Company Overview • At PwC, we help clients drive their companies to the leading edge. It was founded in 1998, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://pwc.com.
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