Job description

TOGETHER, WE DELIVER HIGH-QUALITY SOLUTIONS At Hercules Sealing Products we are the premier name in the aftermarket hydraulic equipment repair parts sector. As a cornerstone of the fluid power industry, we leverage decades of expertise to meet the demands of partners worldwide, embodying the essence of a global leader originating from a foundation of unparalleled service and quality. We are committed to fostering a workplace culture that prioritizes employee development, encourages collaborative teamwork, and offers stimulating tasks paired with meaningful rewards for accomplishments. This is an on-site position with working hours from Monday to Friday, approximately 10:00 AM to 7:00 PM. Occasional on call/remote/weekend hours as required. Relocation support is not available. Join our dynamic team in Louisville, Kentucky, and play a vital hands-on role in ensuring the smooth and efficient operation of our fast-paced, automated distribution center. As our on-site Systems Administrator , you'll be the first point of contact for our end-users, providing crucial technical support in a predominantly Windows Active Directory environment. You'll be responsible for maintaining our critical hardware and software systems, robotics and automation equipment, contributing directly to our long-range plans with timely and cost-effective solutions that minimize impact on our daily operations. Provide exceptional first-line technical support to end-users, diagnosing and resolving a wide range of hardware and software issues. Act as a knowledgeable liaison with hardware and software vendors when needed. IT Team Partner: Offer one-on-one coaching and promote cybersecurity awareness among our users. Maintain and Optimize Our Network: Implement, configure, administer, and support our Local Area Network, including meticulous maintenance of user and group profiles within Microsoft Windows Server and Active Directory. Master Microsoft Technologies: Administer and support our Microsoft environment and ensure the smooth operation of Windows-based workstations (both PCs and laptops). Support Warehouse Operations: Provide essential technical assistance for our Warehouse Management Software to facilitate efficient troubleshooting. Safeguard Our Data: Implement and manage robust backup and recovery procedures and contribute to our disaster preparedness strategy. Keep Our Hardware Running Smoothly: Provide hands-on support for a variety of warehouse devices, including Android tablets, RF scanners, barcode printers, as well as desktop and laptop computers. Conduct preventative maintenance on thermal printers, projectors, and all IT related equipment. Configure phone endpoints (handsets and softphones) and perform basic troubleshooting of phone/network circuits. Manage network cabling as needed. Track and Manage Assets: Maintain accurate records of hardware assets and ensure software licensing compliance. Ensure System Reliability: Proactively monitor system performance, including tracking system resources. Undertake any other functions necessary for the efficient operation of the IT department, as directed. Entry Level Requirements: Associate degree in Computer Information Sciences, and/or equivalent practical, and/or relevant certifications such as: CompTIA A+, Network +, Security +, CISSP, CISM. Minimum of two years of hands-on experience in a Distribution/Manufacturing environment, with a solid understanding of inventory management, shop floor operations, shipping processes, and sales workflows. Proven technical proficiency in Microsoft Windows Server and Workstation environments, Active Directory, and networking principles. Working knowledge of networking concepts, cybersecurity best practices, and the Microsoft 365 suite. Familiarity with VPN and remote work technologies, as well as mobile device management. Physical ability to lift equipment weighing up to 45 pounds, climb ladders, and work in various positions (including crawling) for system and network cabling tasks. Bachelor's degree in computer information sciences, or related. ~3-5+ years of hands-on experience in a Distribution/Manufacturing environment, with a solid understanding of inventory management, shop floor operations, shipping processes, and sales workflows. ~ Experience supporting warehouse automation technologies, such as robotics, RF guns, barcode printers, and PLC systems is highly desirable. Health, Vision & Dental Insurance – low premiums ~ PTO, paid holidays ~Full tuition reimbursement ~ This company participates in E-Verify, an online program that verifies employment eligibility.

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