Job description

----------------ONLY W2---------------ONLY W2-----------------------ONLY W2-------------- • ************MUST HAVE EXPERIENCE WORKING IN UTILITY ENERGY INDUSTRY************** Title: Business Operations Data Analyst Location: Houston, TX 77002 Duration: 12 Months Contract. Job Description: • Terms of Employment • W2 Contract, 12 Months (Likely Extension / Possible Conversion) • Candidates must be comfortable working onsite in downtown Houston on Wednesdays. • The remainder of the week can be worked remotely. Overview • Work with a leading energy firm in a dynamic Business Operations Analyst role. You will be a key member of the back-office operations team, providing essential support for government aggregation programs that serve thousands of customers. This role is perfect for a data-savvy professional who excels at managing large datasets and wants to make a tangible impact on business success. You will work with critical data tools daily to handle customer enrollments, billing processes, and operational reporting. Responsibilities: • Analyze and manipulate large datasets in Microsoft Excel, utilizing functions like VLOOKUP and XLOOKUP to ensure data integrity for programs with up to 40,000 participants. • Support the complete lifecycle of customer accounts, including processing mailing lists, managing enrollments, and handling billing functions. • Act as a key point of contact for internal teams, investigating and resolving inquiries from Sales and Care departments that are logged as cases in Salesforce. • Perform analysis and use Power BI to monitor and report on operational activities. • Run and utilize SQL queries to extract and analyze data for reporting and issue resolution. Required Qualifications • At least one year of professional experience in an analytical or data-focused role. • Advanced proficiency in Microsoft Excel, with demonstrated experience working with large datasets (2,000+ rows) and complex functions including VLOOKUPs/XLOOKUPs. • Experience using (not developing) SQL to run queries for data analysis. • Experience in the retail electric energy industry. • Ability to work a hybrid schedule with one required day in the Houston, TX office. Preferred Qualifications • Experience with daily use of Power BI for reporting. • Familiarity with EDI transactions. • A Bachelor's degree is preferred, but not required for candidates with direct retail energy experience. Sincerely, Preetam Raj Lead Technical Recruiter nTech Workforce Inc. D: 410-505-4857 E: preetam@ntechworkforce.com preetam(at)ntechworkforce(dot)com

Requirements