Job description

The Cyber, Security, Risk & Controls organization focuses on enhancing our management of technology risks by leveraging strong risk expertise, operational efficiency, and data-driven analytical processes. As a DevOps Engineer, you will play a critical role in developing and improving automation tools to support continuous improvement initiatives within Global Wealth Asset Management Investment Operations. Your expertise in UI/UX design will ensure that customer-centric design principles are integrated into our solutions, enhancing user experience and satisfaction. Position Responsibilities: • Design, develop, and maintain custom applications and automation workflows using Microsoft Power Apps and Power Automate, ensuring seamless integration with other Microsoft services. • Incorporate UI/UX best practices to ensure that solutions are intuitive and user-friendly, keeping the customer at the center of design. • Conduct REST API integration and Windows PowerShell scripting to enhance functionality and automation. • Collaborate with team members to capture business requirements and translate them into scalable, customer-centric automation solutions. • Work with Investment Operations and other internal/external teams on process and production updates and issues relevant to task completion. • Conduct detailed testing of applications and workflows to ensure quality, reliability, and a positive user experience. • Manage the deployment and maintenance of Platform solutions, ensuring compliance with organizational standards. • Create interactive, user-centered dashboards and reports using Power BI to provide actionable insights and support data-driven decision-making. • Provide training and support to end-users, fostering the adoption and effective use of Power Platform solutions with a focus on user experience. • Develop comprehensive documentation and user guides to support the implementation and usage of solutions. • Stay informed of the latest Power Platform features and updates, recommending improvements and optimizations with a focus on improving user experience. • Aid in the functional and technical capability development of the team, incorporating UI/UX principles. • Ensure procedures are updated and lead the annual procedure exercise. • Stay informed about relevant industry developments and market-specific knowledge. • Participate in learning and development programs to advance skills and knowledge in the Power Platform ecosystem and UI/UX design, ensuring continuity of service and capability development. Required Qualifications: • Minimum of 5 years of relevant DevOps experience. • Investment domain expertise with a deep understanding of PowerApps, Power Automate, and Power BI. • Proven experience in UI/UX design, with a focus on creating intuitive and user-friendly solutions. • Ability to create efficient and scalable solutions tailored to meet the diverse needs of partners across the Global WAM Investments Operations group. When you join our team: • We’ll empower you to learn and grow the career you want. • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. • As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $86,250.00 CAD - $155,250.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

Requirements