Job description

Tanium/SCCM System Administrator W2 Contract - USC/GC St. Petersburg, FL Prefer local candidates - Open to East Coast candidates Responsibilities: • Help with Microsoft patching using Tanium Patch and 3rd party applications • Install package builds and deployments using Tanium Deploy module • Vulnerability, Removal of Unapproved applications and End of Life application Remediations • Reporting using Tanium Interact Develop, test and maintain application installation packages using WinRAR and/or InstallShield and PS App Deploy • Configure, test and manage deployments including applications, registry fixes and other scripted commands • Monitor deployments through all environments and resolve any issues • Managing policy deployments using Group Policy • Implement advanced scripting using multiple scripting languages when needed, i.e., PowerShell, Python, Batch and command line • Coordinate application releases with the customer and other IT areas as needed • Maintain awareness of industry trends • Represent the department on project activities to communicate the capabilities of our services • Troubleshoot problems to locate root cause and appropriate fixes in expedient fashion • Provide support and technical issue resolution in support of other teams • Work with vendors for support with resolving issues and developing/maintaining platform strategy Skills: • Project Management • Excellent verbal and written communication • Fully understand the needs of the end user • Ability to translate end users' needs into application packaging/development and deployment projects, and deliver requested solution • High Initiative • Excellent organizational skills • Attention to detail • Ability to work in a team-oriented collaborative environment and independently • Possess and demonstrate excellent time management skills • Customer focused attitude • Excellent analytical skills to identify, research and resolve complex system issues • Conceptual thinking ITIL Processes Problem escalation and resolution Technical Skills: • Tanium Enterprise Endpoint Management tool - mainly Tanium Deploy Module, Chocolatey for Business • Scripting: PowerShell, Python, Batch and command line Application packaging using InstallShield (preferred), WISE and/or WinRAR • Knowledge on how to build Windows installers and removals for enterprise, Passive and silent switches • Knowledge of Windows installer best practices • Version control management • Understanding of OS and registry • Server and workstation • Windows Operating Systems (32-bit and 64-bit), • Windows AD Group Policy • Process automation Testing methodologies • Advanced troubleshooting skills – root cause analysis • Fundamental networking concepts (LAN, WAN, TCP/IP, DNS, DHCP, WINS) • Virtualization concepts (servers and desktops) Education: Experience (at least 3 years of experience): • Tanium Enterprise Endpoint Management tool within a multi-site, 1000+ node environment • Patching, Application packaging and deployment using Tanium Deploy module • Scripting: PowerShell, Python, Batch and command line • Patch Management for 3rd party applications • Networking concepts Active Directory, Group Policy and Firewalls • Troubleshooting Workstation, server and virtual desktop/server environment support • Service Management experience based upon ITIL practices – Service Now preferred • Support of Windows Server and PC Operating Systems

Requirements