A company is looking for a Power Automate SME for a contract position.Key ResponsibilitiesEstablish a specialized support and training function to enhance service quality and reduce wait timesDeliver targeted training to empower users and optimize processes, reducing ticket resolution timesDesign and implement support and training teams while managing performance analytics and improvementsRequired QualificationsAdvanced technical expertise in Microsoft 365, including Power Automate, Teams, and SharePointExperience in delivering high-quality end-user support in dynamic environmentsAbility to diagnose and resolve complex issues beyond basic IT supportProven experience in creating training materials tailored for non-technical audiencesFamiliarity with various delivery modalities, including chat, phone, and ticketing systems
Job Type
Contractor role
Skills required
No particular skills mentioned.
Location
Independence, Missouri
Salary
No salary information was found.
Date Posted
May 22, 2025
VirtualVocations is seeking a Power Automate Subject Matter Expert for a contract position in Independence, Missouri. The role involves establishing support and training functions to enhance service quality and optimize user processes.