Job description

Location: Onsite (Hoboken, NJ, Manhattan, NY) Job Responsibilities / Typical Day in the Role System Configuration and Maintenance: • Adding roles to Dynamics 365. • D365 Custom configuration and scripting. • Strong knowledge and experience in Microsoft Dynamics 365 Finance and Operations WMS – real life experience of working within a warehouse and configuring/operating WMS. • Strong Knowledge and experience in Microsoft Dynamics 365 Finance and Operations eComm Fulfilment – real life experience of working within an eComm fulfilment (MSD is integrated to a third party eComm provider). • Configure and maintain Microsoft Dynamics 365 applications, ensuring optimal performance and reliability. • Implement system upgrades and patches to keep the environment up-to-date and secure. • Strong experience of MSD365 architecture, Data model, Data Entities and the use of Custom Entities. Must Have Skills / Requirements • Microsoft Dynamic 365 working knowledge. • Ability to work autonomously as well as a team environment. • Describe a situation and the resolution and documenting it. Point Of Sale: • Point of Sale (POS) Device activation commerce D365 • Mobile POS management & configuration User Support: • PO orders configuration and reporting • Troubleshooting Store Commerce • Warehouse management and allocation support • Provide expert guidance and best practices for optimizing operational engagement – real life examples at business required. • Merchandising product and services. • Provide technical support and assistance to end-users, addressing inquiries related to Microsoft Dynamics functionality. • Collaborate with the IT support team to resolve issues promptly and efficiently. • Monitoring and Performance Tuning: • Monitors manage and resolve MS 365 alerts • Monitor system performance and conduct regular assessments to identify areas for improvement. • Implement performance tuning strategies to enhance system responsiveness as needed. Required Knowledge and Skills: • Proven experience as a Microsoft Dynamics System Administrator. • In-depth knowledge of Microsoft Dynamics 365 architecture and Commerce. • Proficiency in configuring and customizing Microsoft Dynamics 365 Commerce. • Strong troubleshooting and problem-solving skills. • Experience with security administration and access control in Microsoft Dynamics. • Familiarity with integration techniques and data management in Microsoft Dynamics. • Excellent communication and collaboration skills. • Relevant certifications in Microsoft Dynamics 365 administration are a plus. Soft Skills/Preferred Background • Experience joining a project post-implementation. • D365 supply chain experience

Requirements