Job description

M365 Implementation Specialist/ IT Business Systems Analyst ? The Environmental Management Department (EMD) and the Water Resources Department (WR) are embarking on a transformative effort to adopt Microsoft 365 (M365) tools specifically SharePoint Online, Microsoft Teams, OneDrive and Copilot as part of a Countywide modernization initiative. These tools will replace the department s legacy intranet, serve as the new home for shared network files, and support collaborative business activities. We are seeking 2 skilled M365 Adoption Specialist to lead these department-level implementations. One will be assigned to each department. The ideal candidate will possess a strong understanding of M365 features and best practices, with deep expertise in SharePoint Online, Microsoft Teams, OneDrive, and Copilot. While tenant administration experience is a plus, this position will not have access to the M365 admin console. Collaboration with the M365 Admin team is required. Key Responsibilities: • Engage with department stakeholders to assess business needs and define a vision for collaboration and information management using M365 tools. • Propose and implement best practices for SharePoint Online site architecture, Teams structure, and document migration strategies that align with business goals. • Facilitate the transition from traditional shared drives and intranet content to cloud-based solutions. • Serve as a business analyst to elicit and document requirements, define project scope, and create supporting materials such as proposals, schedules, and user stories. • Act as project lead, coordinating efforts with County M365 tenant management staff to ensure alignment with broader governance and policies. • Support organizational change management by planning, developing, and delivering end-user communications and training to ensure successful adoption. • Optionally contribute to or create Power Platform solutions including PowerApps and Power BI dashboards, if applicable to department needs. Preferred Qualifications: • Proven experience implementing SharePoint Online and Microsoft Teams in a business environment. • Familiarity with M365 Copilot and how it can enhance productivity and collaboration. • Strong communication and facilitation skills with both technical and non-technical audiences. • Experience with organizational change management and adult learning principles. • Experience with PowerApps and Power BI is a plus.

Requirements