Job description

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. We're proud to be among the top 20 largest firms in the nation and one of the best places to work. Our community of resources is ready and willing to support your ideas, build your skills, and expand your professional network. We want you to integrate all aspects of your life with your career. We've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people who are willing to listen to your ideas. Our Consulting Practice We lead companies in the creation of next-generation outcomes for our clients. We help clients improve processes, use the latest technology platforms, leverage data as an asset, increase automation, simplify their work, and meet their goals and objectives. Job Responsibilities • Lead client projects around training, requirements gathering, configuration, integration, custom application development, process design, and software implementations. • Work as an individual contributor and as part of a team to support client work. • Gather system functional requirements, analyze, design, develop, test, and deploy mission-critical business solutions within the project scope. • Develop industry, professional, and interpersonal skills to organize, analyze, and communicate with both fellow staff and client personnel in a clear, productive, and efficient manner. • Demonstrate and enhance complex CRM concepts and research techniques to exercise discretion and make judgments on how to configure the system. • Provide input and contribute to the evolution of our processes and procedures for client project delivery. • Collaborate with Project Management to ensure project accountability (staying within scope, budget, and timeline) and proactively identify risks and issues. • Provide guidance and thought leadership on to-be business processes and impacts to software implementations. • Identify opportunities for additional services at existing clients. • Meet individual client delivery goals. Requirements • Undergraduate or master's degree with a concentration in Information Systems, Business, or equivalent. • Minimum of 3 years of Microsoft Dynamics 365 (CRM) implementation experience, or other implementation software. Customer Insights – Journeys (formerly Dynamics 365 Marketing) experience is preferred. • Experience implementing multiple end-to-end D365 CRM projects. • Ability to work independently and as a team player to effectively meet project deliverables on time while delivering quality work. • Excellent verbal and written communication skills. • Possess outstanding analytical reasoning, problem-solving, and multi-tasking skills. • Excellent work ethic, positive energy, and able to maintain a professional presence in difficult client-facing situations. • Thrive on continuous learning and improvement. • Willingness to travel to client sites within the U.S. as needed. Preferred Qualifications • 2 Dynamics 365 Functional Consultant Associate Certifications in Customer Insights (Marketing), Sales, Field Service, or Customer Service. • Proficiency with Power Automate Flows. • Data mapping and migration experience. We have a robust offering of benefits, including medical, dental, vision, generous PTO plan and paid sick time, flexible work arrangements, 401K with Profit Sharing, wellness program, generous parental leave, and 11 paid holidays. We are an equal employment opportunity employer and comply with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. We prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Certain states require us to disclose the pay range and benefits summary for job openings. Compensation Range for this position: $100,000-$130,000 + generous bonus. Compensation may vary based on skills, role, and location.

Requirements