Job description

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Systems Administrator II to join our team in Houston, Texas. Job Description: The Systems Administrator II position provides day-to-day technical support for existing customer installations as well as new deployments of proprietary multi-server tolling applications. Responsible for working both independently and in coordination with the help desk to resolve issues in a timely manner. Communicates highly technical information to both technical and nontechnical personnel. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Responds to requests via the helpdesk in the most expedient manner possible. • Provides troubleshooting and repair for moderate network solutions. • Quickly identifies and repairs common problems. • Evaluates interface between users, hardware and software, and operational and performance requirements of overall desktop system. • Maintains servers, user accounts. • Daily system maintenance review, such as systems log, antivirus server logs, etc. • Provides monitoring and reports of the operational status of LAN/WAN environment as needed. • Interacts with vendors. • Installs and configures Server hardware. • Recommends the acquisition of new hardware and/or software as needed. Training Schedule (First 6 Months): • During the first 6 months, you will undergo comprehensive training to gain a thorough understanding of our systems, processes, and tools. This will also provide you the opportunity to work closely with senior team members and develop the skills needed for the role. • Shift: 6:00 AM – 3:00 PM (Monday - Friday) Post-Training Schedule (After 6 Months): • After the initial 6 months of training, you will transition into one of the regular shift schedules below to support our systems. • Shift: 2:00 PM – 11:00 PM (Monday - Friday) or 10:00 PM – 6:00 AM (Monday – Friday) Education: Associate degree from a two-year college or technical school or equivalent combination of education and work experience. Required Skills & Experience: • 5+ years of Systems Administrator experience • Must be able to work well in a stressful situation such as an entire system malfunction. • Experience implementing and administrating failover clusters. • Experience implementing Hyper-V Virtual machines on a failover cluster. • Knowledge of Networking (understanding LAN/WAN, Cisco products) • Experience troubleshooting Windows Server (2008 or higher) • File Transfer Protocol server experience • VPN knowledge • Microsoft SQL database understanding • Excellent written and verbal communication skills Desired Skills: • Dell server experience • Extensive working knowledge of computer operating systems • Experience troubleshooting Active Directory • CrowdStrike Endpoint knowledge • Hyper-V Experience • WSUS Experience

Requirements