Job description

Job Summary: We are seeking a highly skilled and well-rounded Full Stack IT Infrastructure Engineer to join our team in a full-time, in-office role. This position requires deep infrastructure knowledge, strong troubleshooting skills, and the ability to operate effectively in a fast-paced environment. On-call availability is required for support of business-critical systems. Key Responsibilities: • Manage and support core IT infrastructure including servers, storage, networking, and Wi-Fi systems. • Administer and troubleshoot wired and wireless data networks, including TCP/IP, DNS, DHCP, VLANs, firewalls, and VPNs. • Configure and support Fortinet firewalls, including security policies, IPS/IDS, and remote access. • Manage Microsoft Exchange, Active Directory, domain controllers, and Group Policy. • Administer Microsoft Defender for Endpoint and Microsoft Purview. • Manage Microsoft Entra ID (Azure AD), hybrid identity, and Single Sign-On (SSO) using OAuth, SAML, and related technologies. • Package, deploy, and support software on Windows and macOS platforms (e.g., MSI, PKG, Intune Win32, JAMF). • Administer endpoints (desktops, laptops, mobile) using Microsoft Intune and other MDM tools. • Support and administer unified communications systems, including Vonage. • Oversee and optimize Wi-Fi performance, access point configurations, SSID/VLAN assignments, and roaming. • Participate in IT projects including system upgrades, migrations, and new deployments. • Maintain accurate technical documentation and enforce infrastructure standards. • Participate in an on-call rotation for after-hours infrastructure support. Requirements: • 5–7 years of hands-on experience in IT infrastructure and operations. • Strong diagnostic and troubleshooting skills across infrastructure and endpoints. • Proficiency in managing and securing network environments (wired and Wi-Fi). • Experience with Fortinet, Microsoft Exchange, Windows Server, AD, Defender, and Purview. • Experience with Microsoft Entra ID and configuring SSO solutions (OAuth, SAML). • Knowledge of software packaging and deployment for both Windows and macOS environments. • Experience with Wi-Fi technologies, including enterprise access points, SSID management, and network segmentation. • Proficiency with Microsoft Intune for device and application management. • Strong understanding of networking principles and protocols. • Excellent verbal and written communication skills. • Experience in pharmaceutical or other regulated environments is a plus. Preferred Qualifications: • Fortinet NSE, Microsoft Certified: Azure Administrator, CompTIA Security+, or similar certifications. • Familiarity with IT compliance frameworks (GxP, HIPAA, etc.).

Requirements