Job description

Dynamics 365 (D365) Platform and Certificate Administrator Location: All Locations Req#: 621965 Company Information Octo, an IBM company, is an industry-leading, award-winning provider of technical solutions for the federal government. At Octo, we specialize in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government's most pressing missions. Octo delivers intelligent solutions and rapid results, yielding lower costs and measurable outcomes. Our team is what makes Octo great. At Octo you'll work beside some of the smartest and most accomplished staff you'll find in your career. Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government. Voted one of the region's best places to work multiple times, Octo is an employer of choice! Job Description You... As a Dynamics 365 (D365) Platform and Certificate Administrator at Octo, you will also be responsible for managing the certificates and user provisioning for the CRM platform and other related applications, following enterprise governance policies and procedures. Us... We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, agile design principles and that solutions are built in collaboration with, not for, our customers. This mantra drives us to succeed and act as true partners in advancing our client's missions. Program Mission... The Digital Transformation Center (DTC) supports Veterans Affairs (VA) with onboarding and maintaining enterprise SaaS and PaaS solutions used to support the mission of serving our Veterans and their associated stakeholders. We are digitizing information and processes for improved implementation, leveraging modern tools and low code/no code for reusability and faster delivery. Skills & Requirements Responsibilities... • Manage and renew the certificates for the CRM platform and other related applications, using tools such as Kudu, Azure Portal, Venafi, and Power Platform Admin Center. • Manage and provision the user accounts and roles for multiple D365 applications across the enterprise. • Implement and enforce the security policies and best practices for the CRM platform and the certificates, ensuring compliance with the enterprise governance standards and regulations. • Collaborate with the enterprise governance team and other IT teams and stakeholders to ensure alignment and coordination of the CRM platform with the enterprise strategy and objectives and compliance with government regulations. • Stay updated on the latest features and updates of the Microsoft Dynamics 365 CRM platform and the certificate and user provisioning tools, and evaluate and adopt them as needed. • Experience with the following applications in addition to D365 and the required Power Platform Admin Center expertise: Venafi, DigiCert, Kudu, Azure App Services Requirements... • Bachelor's degree or related field, or equivalent work experience. • At least 5 years of experience in managing and administering Microsoft Dynamics 365 CRM, preferably in a large enterprise utilizing multiple environments. • Comprehensive understanding of the Power Platform Admin Center. • At least 3 years of experience in managing and renewing certificates and provisioning user accounts and roles. • Strong knowledge of the Microsoft Dynamics 365 CRM platform and its features, functionalities, and integrations. • Strong knowledge of the certificate and user provisioning tools and processes, and the enterprise governance standards and regulations for web applications. • Excellent analytical and problem-solving skills, with attention to detail and quality. • Excellent communication and leadership skills, with the ability to work independently and as part of a team. • Microsoft Dynamics 365 CRM certification and/or Microsoft Certificate Services certification are preferred. • Experience in a government agency a plus. Years of Experience: • 5 years of experience in managing and administering Microsoft Dynamics 365 CRM, preferably in a large enterprise utilizing multiple environments. • Comprehensive understanding of the Power Platform Admin Center. • At least 3 years of experience in managing and renewing certificates and provisioning user accounts and roles. Education: Bachelor's degree or equivalent applicable experience. Location: Remote within the United States. Clearance: Ability to obtain government clearance. Octo is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Selected applicant will be subject to a background investigation. Octo is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Octo will be the hiring entity. By proceeding with this application, you understand that Octo will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ". •

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