Job description

IT Technician (Computer Consulting) - Las Vegas About Us: We are a dynamic Computer Consulting company based in Las Vegas, providing a broad range of IT services to our clients, from Network Design and Support to Desktop Support. We are looking for a skilled and personable IT Technician to join our team. If you have excellent troubleshooting skills, strong communication abilities, and a passion for helping clients resolve technical issues, we want to hear from you! Job Responsibilities: • Adhere consistently to company policies and procedures. • Provide timely and accurate verbal and written status reports. • Create, manage, and resolve trouble tickets effectively. • Maintain attention to detail and excellent customer service skills. • Communicate clearly and follow up on tasks and unresolved issues. • Present technical information with clarity and professionalism. • Demonstrate strong troubleshooting skills and the ability to think on your feet. • Have reliable transportation (a must). • Be flexible with occasional overtime and rotational On-Call schedules. Technical Skills & Qualifications: We are looking for candidates with experience in the following areas: • Microsoft 365 Admin Center: Managing user accounts, permissions, and troubleshooting. • End-User Support: Providing assistance with Microsoft Office and various Microsoft Operating Systems. • Network Troubleshooting: Diagnosing and resolving Wide Area and Local Area Network issues. • Routers, Firewalls, and Network Security: Configuration and troubleshooting. • Software Troubleshooting: Working with applications such as Microsoft Office, CRM, ERP, and other software packages. • Web-Based Technologies: Basic understanding of web technologies and coding (a plus). • Certifications: Relevant certifications (CompTIA, Microsoft, Cisco, etc.) are preferred but not required. Company DescriptionWe are MSP that has a verity of clients and services.

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