Job description

Join our dynamic IT team as a Junior IT Admin! Reporting to the Manager of IT Operations, you'll play a key role in supporting our employees and maintaining our technology infrastructure. This internship offers hands-on experience with exciting projects, opportunities to build and improve solutions, and a chance to shape the future of our company's technology. If you're passionate about IT, eager to learn, and ready to make an impact, we'd love to hear from you! Responsibilities • Provide technical support to employees, troubleshooting issues with hardware, software, and systems. • Assist in managing Active Directory (AD), Microsoft 365, Windows 10/11, and Citrix environments. • Support and maintain laptops, desktops, Wyse terminals, printers, and other IT equipment. • Contribute to IT projects, including deploying new solutions and enhancing existing systems. • Participate in training sessions to develop skills and share knowledge with the team. Qualifications • Strong verbal and written communication skills, with a knack for collaborating effectively. • Self-motivated and curious, with a desire to grow your IT expertise. • Ability to work independently or as part of a team, maintaining professionalism in all interactions. • Organized and adaptable, with strong problem-solving skills and the ability to juggle multiple priorities. • Basic experience or familiarity with the following is a plus (but not required): • Windows Server, Active Directory, DNS, or DHCP. • Microsoft SQL, VMware, or Citrix. • PowerShell, Linux, or command-line tools. • Networking concepts or Cisco hardware. Education • Currently pursuing or recently completed a certificate or degree in Information Technology, Computer Science, or a related field. What We Offer • Real-world experience with cutting-edge technology in a supportive team environment. • Mentorship from experienced IT professionals to help you grow your skills. • A chance to contribute to meaningful projects that impact the entire organization.

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