Job description

PepWear, LLC Cedar Hill, Texas IT Systems Administrator Full-Time (40 hours per week) Company Overview: PepWear, LLC, based in Cedar Hill, Texas, offers an omnichannel merchandising experience through licenses with premier state and national-level high school activity organizations. We produce screen-printed and embroidered apparel, promotional products, and commemorative plaques sold through e-Commerce and onsite at athletic, music, and academic events across the country. Our core values-Service, Integrity, and Learning-guide our operations, as we strive to offer a market-leading merchandising experience to the organizations that trust us, their fans, and participants. Job Description: PepWear is looking for an on-premises IT Systems Administrator to join our growing team. This full-time position is based at our headquarters in Cedar Hill, Texas, and offers opportunities for career advancement as our company expands. Key Responsibilities: Provide day-to-day support for Windows 10 & 11, MS Office, multiple browsers, Wi-Fi and LAN TCPIP connections, Remote Access, VPN, file shares, desktop and notebook computers, and printers. Manage company POS iPads, including imaging, updating, setup, and troubleshooting issues. Use imaging tools to build and deploy computers and laptops; perform hardware upgrades and replacements. Contribute to the department's technical knowledgebase and procedures. Provide setup support for mobile devices (Wi-Fi, email & general use). Assist in Active Directory administration functions, including user accounts and password updates. Handle multiple interruptions, multi-task effectively, and meet deadlines. Troubleshoot and interpret problems, providing efficient solutions. Perform other duties as assigned. Skills/Experience You'll Need: 2+ years of experience in IT Support. Strong knowledge of: Desktop and Laptop hardware Windows 10, 11 & Server 2019, 2022 operating systems Microsoft Office 365 Client printers and network copiers Apple iPad and other mobile devices Broad knowledge of IT equipment and technical support operations, policies, and procedures. Working knowledge of hardware, software, applications, networks, and other systems. Excellent troubleshooting abilities and familiarity with tools used in IT equipment maintenance and repair. Ability to read, write, and speak English clearly. Intermediate math skills, including fractions, percentages, ratios/proportions, and measurements. Demonstrated ability to work independently with minimal supervision. Excellent organizational skills with the ability to plan, organize, and execute multiple tasks by assessing and prioritizing work projects. Ability to make sound decisions and handle stressful situations professionally. Ability to understand and follow verbal and written instructions and respond appropriately to requests and inquiries. Nice-to-Have Skills: Basic knowledge of web development, including HTML, CSS, and JavaScript. Familiarity with content management systems (CMS) such as WordPress or Shopify. Experience with basic coding and scripting languages like Python or PowerShell, particularly for automation tasks. Understanding of website performance optimization and basic SEO principles. Knowledge of database management and basic SQL queries. Exposure to e-Commerce platforms or web-based application support. Familiarity with version control systems (e.g., Git) and collaborative development workflows. Experience with QuickBase, including usage, customization, and application design. Ability to develop and maintain QuickBase applications to support business processes. Why Join PepWear? Opportunities for advancement into IT management or specialized roles as our company grows. Collaborative work environment with a strong focus on continuous learning and professional growth. Commitment to diversity, equity, and inclusion: PepWear is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additional Requirements: Must be able to pass a background check and MVR and have a valid driver's license. If you are passionate about IT support and are looking for a role that offers both challenge and opportunity, we encourage you to apply today! PepWear

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