Chicago - 100% Onsite $20-30/hour 5 Month Contract Will be focusing on in-place upgrades of Windows 10 computers to Windows 11. Additionally, will be working on deploying new computers and replacing end-of-life workstations. POSITION RESPONSIBILITIES: • Manage and respond to ServiceNow ticketing system tickets • Ensure timely resolution of service tickets, assisting staff with all computer and mobile device installation, configuration and support, repair, implementation of performance upgrades, managing printers/copiers/scanners, • Train staff on IT-related items • Assist with maintenance of hardware inventory. EXPERIENCE AND QUALIFICATIONS: • Must have experience with Microsoft, Citrix, and Adobe software, as well as ticketing systems. • Excellent customer service and communication skills required. • 3 years of large corporate enterprise IT support experience required. • Must have experience troubleshooting and repairing a wide range of manufacturer's desktops, laptops, servers, mobile devices and accessories.
Job Type
Contractor role
Skills required
No particular skills mentioned.
Location
Chicago, Illinois
Salary
No salary information was found.
Date Posted
May 27, 2025
The Windows Migration Technician will be responsible for upgrading Windows 10 computers to Windows 11 and deploying new workstations. This role requires strong IT support experience and excellent customer service skills.