Job description

Fogelman is a nationally recognized leader in the multi-family industry. We are proud to have received several outstanding awards - #1 Best Place to Work in Multifamily, Top 50 Multifamily Property Management Firms, & Top 50 fastest growing companies, to name a few. It’s our company culture that makes the difference - a fun, family atmosphere with exceptional pay and recognition of our associates through appreciation events and individual awards. You will love working at Fogelman! Fogelman is hiring in our Memphis Corporate Office! We are interviewing experienced candidates for a System Administrator - Core and Finance Systems. The ideal candidate possesses a minimum of 3 years of hand-on Yardi Voyager experience within property management in a software support or administrative role, exhibits strong communication and customer service-oriented skills, is detail oriented with good time management and proven problem-solving skills. Knowledge of accounting and property management principals preferred. Fogelman is a well-known leader in the multifamily industry with over 62 years of experience. We offer competitive pay and benefits, a summer incentive program, on-going training, associate recognitions and opportunities for career growth. Invest your career with a company voted by their associates as a Best Place To Work in Multifamily! Position Overview: The System Administrator- Core & Finance Systems is based in Memphis, TN and responsible for administering and configuring software applications to properly support Fogelman’s business strategies. This position will focus primarily on: Yardi – Voyager, YardiOne, Procure to Pay, Elevate, and Investment Management, but may include other software as needed. The candidate should be productive, customer-service driven, professional, a critical thinker, and a team player. The System Administrator will also contribute to the development and advancement of Fogelman’s systems policies & procedures that affect our business applications. Job Responsibilities: • Implement system, process, and training improvements that will drive increased user adoption, improved user satisfaction and overall data integrity. • Use feedback from Systems Support Services team to collaborate and recommend solutions for system issues. • Coordinate system testing, provide primary support for user acceptance testing, and participate in product implementations. • Participate in continued system evaluations including review of menus, permissions, and security features. • Track and manage system enhancement requests and known issues for the Yardi application suite and other business systems. • Proactively communicate system changes and upgrades to teams. • Partner with appropriate departmental contacts to execute planned strategy within the software tools. • Participate in demos and evaluate potential new software products and platforms for future use. • Serve as technical lead on accounting and finance related projects to meet the goals of the organization. • Grow and maintain knowledge and expertise as products evolve over time. • Train users on new systems or processes as needed. • Collaborate on development and communication of system documentation and training content. • Proficiency in set up of properties withing Voyager and related software • Perform other related duties as required to accomplish the objectives of the position. Education Requirements: • College degree required in a related field or with combined industry experience. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Respectfulness, trustworthiness, and empathy • Ability to work under pressure • Excellent time management skills • Strong communication skills and general business acumen • Proven problem-solving and critical thinking skills • Ability to plan, organize and implement multiple tasks/projects on a concurrent, real-time basis • Strong interpersonal skills both remotely and in person – communicate with customers effectively and respectfully • Customer service-oriented demeanor • Positive attitude and high energy • Strong interest in new relevant technology • Minimum 3 years of hands-on Yardi Voyager experience within a property management environment in a software support or administration role • Strong working knowledge of Microsoft Office products including Word, Excel, and Power Point and a developing knowledge of SharePoint, OneDrive and Teams • Knowledge of accounting and property management principals preferred Fogelman is a drug free workplace and Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.

Requirements