How will you contribute? - This role will be subject matter expert (SME) for all things Microsoft! - Has strong domain knowledge and technical skills - Should be able to prepare & execute project plan - Works as a guide and independently sets directions for large sized projects of high complexity - Works on problems of highly complex scope, through expert usage of non-standard concepts & principles requiring expert levels of judgment & interpretation - Can offer multiple solutions to problems through existing and new methodologies and then exercises judgment to determine most appropriate solution - Provides suggestions to Sr. Managers / Management on specialized technical issues - Proficient in handling multiple tasks - Extensive knowledge on Azure Active Directory, Administration of O365 applications (Teams, SharePoint Online etc.), Microsoft Azure, SCCM, OneDrive. - Ability to work in co-managed environment of SCCM and Intune, Auto-pilot configuration, Mobile Device management, application management, Azure instances, Strong background in Windows servers, Microsoft license managements, Azure AD and much more - Demonstrated proficiency in Microsoft Intune/End-Point Management - Manage multiple key vendor relationships - Ability to train junior staff members, as needed - Other duties as assigned What will you bring? - Professional Graduate Degree - 11+ years of Corp IT experience working in a fast pace software and/or cloud environment. - Proven experience with Windows, Office 365, Skype for Business, SCCM, Exchange. - Demonstrated experience with troubleshooting various computer-related issues. - Experience with developing and reporting service desk metrics. - Excellent attention to detail, driving multiple projects and complex problem-solving capabilities is key - Superb verbal and written communication skills - Excellent interpersonal skills with a demonstrated ability to work in a cross functional team environment - Experience in leading team of at least 2 or more junior members is an added advantage - Strong customer focus What do we offer? - We value our people and offer a competitive salary along with company bonus - Strong maternity and paternity scheme - A workplace pension scheme - Take what you need holiday package - Private medical insurance - Dental plan - Group life assurance - Group income protection - Employee assistance programme - A monthly wellness allowance - Adoption assistance - Stock options
Job Type
Remote role
Skills required
Azure
Location
US - Remote
Salary
No salary information was found.
Date Posted
June 30, 2025
Smarsh is seeking an IT Microsoft Systems Engineer to provide technical support and administrative services across its remote offices. The ideal candidate will have extensive experience with Microsoft technologies and a strong focus on customer service.