Job description

Description As a Senior Microsoft Dynamics Developer, you will support a federal customer to perform mission-critical functions within the Customer Relationship Management (CRM) system. You will be part of a business process re-engineering team comprised of process analysts, developers, testers, and organizational change agents seeking to re-envision the customer's current implementation of MS Dynamics 365. In this role, you will serve as the subject matter expert ensuring new/emerging business needs are evaluated, designed, and integrated within the existing instance and align with best practice implementation standards. • Responsibilities include system integrations, custom code development, and 3rd-party application API integration. • Help to develop and drive standards, development processes, advise on some systems architecture, and design patterns to support IT and business solutions. • Configure out-of-the-box workflows and create/maintain custom workflows • Configure application-related fields, forms, views, email notifications, acceptance roles, and access controls • Responsible for the solution that includes high- and low-level designs, data modeling, data integration, tool configuration, and customizations. • Integrate with third-party systems/applications via APIs • Build reports, dashboards, and views • Administer the instance, including the delegation of groups, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items, and updates of all other existing solutions requiring revisions • Rapidly prototype new solutions to demonstrate Dynamics capabilities to our clients • Collaborate with business users and stakeholders through design and implementation, including needs analysis and system requirements. • Work with IT partners to design, configure, test and deploy changes to CRM database entities, fields, screens, forms, workflows, reports, and dashboards. • Define and refine methodology and standards for setup, design, and implementation of the application or technology to meet the needs of the business and IT customers. • Lead and/or contribute to technical design sessions. • Document overall D365 system design and architecture as and where needed Requirements Required Qualifications: • A BA + 10 years’ experience, AA + 12 years’ experience, MA +7 years’ experience or 16 years’ experience • Experience and programming knowledge in Customer Relationship Management (CRM) platforms; primarily Microsoft Dynamics 365 • Solid SQL skills to including SQL Server Stored Procedures, Triggers, and complex queries • Good Programming skills in C# • XML technology experience such as XSD, XPath, XQuery, XSLT, etc. • Ability to work independently on a complex task with little direction, supervision, and management oversight. • Able to understand the day-to-day operational needs of customers and identify areas for improvement in business processes and propose solutions. • Strong analytical and problem-solving skills • Ability to obtain a DHS Entrance on Duty (EOD).

Requirements