Job description

Sr. Salesforce Business Solutions Analyst Company: IPEM SOLUTIONS INC Position: Sr. Salesforce Business Solutions Analyst Qualifications: • Bachelor's or master's degree (preferred) in computer science, management information systems, computer engineering, or software engineering from an accredited university. • At least eight (8) years of hands-on experience as a Salesforce Business Analyst on Salesforce implementation projects. • Eight (8) years of end-to-end documentation experience, including gathering and documenting business/functional requirements, process workflows, gap analysis, root cause analysis, and impact analysis. Familiarity with Agile/Scrum methodologies. • Eight (8) years of training documentation and delivery experience, including writing guides, run books, user manuals, and delivering training to clients. Experience with analytical support documentation and automated tools for Salesforce Public Sector Solutions. • Hands-on experience with Azure DevOps, including writing user stories, tracking versions, and creating traceability matrices from business requirements to test scripts. • Ability to work collaboratively with product owners, developers, QA teams, and stakeholders. • Minimum of eight (8) years’ experience as a business analyst using Salesforce solutions, including experience in state government project approval lifecycle (PAL), requirements analysis, business process re-engineering, supporting conversions, testing, and user training. Desirable Qualifications: • Active Project Management Institute (PMI) – Professional in Business Analysis or International Institute of Business Analysis (IIBA) - Certified Business Analyst Professional certification(s). Must provide proof of certification.

Requirements