Job description

Position: System Admin I CCCU is looking for a talented System Admin I to provide system support to the activities and resources required to provide quality computer operations processing. You will set-up and implement standards for computer operation and troubleshoot and resolve problems associated with local and wide area network environments. You will have a high level of attention to detail and be able to work on multiple projects simultaneously. You will be organized, self-motivated, have excellent communication skills with the ability to write technical documentation, routine reports, and correspondence, while being on call 24 hours per day. Responsibilities • Set-up and implement standards for computer operation and use software support tools to process scheduling, reports, report generation, database administration, performance tuning, and security. • Troubleshoot and resolve problems associated with local and wide area network environments. • Diagnose hardware and software problems, and replace defective components. • Perform data backups and disaster recovery operations. • Perform routine network startup and shutdown procedures, and maintain control records. Demonstrate ability to startup and shutdown all branches, data centers, generators, and UPS’s. • Recommend changes to improve systems and network configurations. • Train people in computer system use. • Work closely with vendors and credit union staff. • Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance. • Log and track calls using problem management database and maintain history records. • Act as a key technical liaison between computer systems users, vendors, and IT. • May serve as project coordinator participant in various business or IT related projects. • Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position. • Other responsibilities as assigned. Skills & Qualifications • Associate's degree (A.A.) or equivalent from 2-year college or technical school; or 6 months-1 year related experience and/or training; or equivalent combination of education and experience required. • 3-5 years of credit union experience preferred. • Comp Tia A+, Comp Tia Network+ certifications or equivalent recent experience preferred. • System Administrator level computer certification as approved by the credit union. • Current Microsoft Windows desktop operation system certification or equivalent experience. • Must be a licensed driver with a working automobile available to you at all times. • Strong process engineering and analytical skills, interpersonal (verbal and written) skills. • Able to respond to problems and challenges in non-scheduled hours of operation, including the need occasionally to work evenings, weekend days, and holidays. Benefits: • Health, dental and vision insurance • Health Savings/ Flexible Spending accounts • 401(k) and pension plans • Life insurance and supplemental insurance • Paid time off out of the office – Vacation time, Sick time, and Paid Holidays • Employee referral program • Plus much more! #J-18808-Ljbffr

Requirements