A Day in the Life - Manage various systems and technologies, including: OKTA, MDM (Intune/JAMF), Windows Servers, and Microsoft O365. - Serve as an escalation point for difficult issues and mentor Help Desk personnel on best practices and new technologies. - Collaborate closely with the InfoSec team to investigate security breaches and provide guidance and execution on patching. Role Progression - Within 1 month, you’ll: Understand the company, our business and where this role fits into the team. You will be starting to learn about technology and where specifically you will plug in. You will develop a viewpoint on the importance of security that will impact your decisions and approach in future work. - Within 3 months, you’ll:Be responsible for AWS based systems You will be the tech lead on multiple technologies (e.g. operations, security, etc.) and act on these on a daily, weekly, as needed basis. You will be in the on-call rotation and respond to triage and resolve systems issues. - Within 6 months, you'll:Attain your AWS SysOps certification (if you do not have it yet) and focus on growing your skills on technologies used by DevOps through hands on real-world daily work. About You - Ability to work independently - Critical thinker who can solve complex technical problems - Clear communication of technical concepts and ideas - Proficient in documenting processes and work - Willingness to seek support when needed - Focus on automation of repetitive tasks - Experience working in SOC2 cloud-based environments - 5 years of experience in a similar role - Proficiency with Active Directory and Entra ID (formerly Azure AD) - Experience with Microsoft Intune and managing Microsoft O365 - Familiarity with OKTA - Scripting/automation skills (PowerShell preferred) - SSL/TLS Administration and Management - Intune experience - AWS experience Nice to Have - Experience with JAMF - Familiarity with DataDog - Atlassian Administration - Experience with Terraform - Experience with Control Tower - AWS Certification(s) What Sets Us Apart - Mission driven culture - Comprehensive health and benefits package - 401k company match that vests immediately upon participation - Paid holidays and a generous PTO policy - Paid parental leave
Job Type
Remote role
Skills required
Azure
Location
Remote, US
Salary
No salary information was found.
Date Posted
July 14, 2025
The Systems Operations Engineer at nrccua will manage and support critical IT systems, focusing on infrastructure, SaaS, and endpoint management. This remote role involves mentoring Help Desk staff and collaborating with the InfoSec team to ensure a secure IT environment.