Job description

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Automation, and Infrastructure. Delta has 171 sales offices, 74 R&D centers and 45 manufacturing facilities worldwide. Delta is a frequent recipient of international awards and related recognition for innovation, design, and continuous dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2020, Delta was also recognized by CDP with two “A” leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain Essential Position Responsibilities: The System Admin as a technical expert around Servers, Storage, Virtualization and Data Center administration for complex systems in large global and multi-office Enterprise infrastructure. He/she also train and support helpdesk technicians and manage any escalations. Additional responsibilities are to include however not limited to the following: • Responsible for the installation and configuration of new software and hardware, including the server, storage, and other devices • Responsible for monitoring system performance, IT system operations and storage utilization. • Plans for necessary hardware or software upgrades to support system growth. • Provides support with escalated helpdesk requests. • Coordinates with internal team and cross departments. • Mentors team members and educates users. • Maintain strong technical documentation • Implement, operate, and maintain company security standard • Supporting automation initiatives • Flexibility to work with Asia/Brazil Time zones • Other duties and projects as assigned Job Requirements: Education: BS degree in computer science or related field Current VMWare or Microsoft Certification desired Experience: 5+ years of experience working in the information technology sector Scripting/Power Shell and Automation desired Skills: Excellent verbal and written communication skills Mandarin speaking ability will be preferred Ability to manage own time effectively and to be prompt and punctual Experience of working effectively within a team and collaborating with others to achieve a goal Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques Drive, self-motivation and ability to work under own initiative Ability to produce management information reports from ITSM systems Installation, Configuration and troubleshooting Of the PC/Laptops/Mobile, Servers, Backups and VMware Strong Experience in Configuration & Troubleshooting of Windows 2016 and 2019 Servers and Windows 10 Knowledge of Active Directory, Group Policy, DNS and DHCP, RAID types, Skype for business, servers and virtualization Resolve issues with Office 365, Email, skype for business, Mobile device management Working Knowledge of Networking (TCP/IP), LAN/WAN systems, LAN protocols, VPN/SSL solutions and Antivirus/Malware solutions. Experience in performing daily tasks like monitoring Backups and Restores of critical data Enthusiastic about learning new technologies (Problem Solving) Proven ability to contribute to the analysis and fix IT problems. (Teamwork) Work with teams globally for implementing large scale IT initiatives. (Listening Communication Skills) Leads through listening to others and articulating clear, compelling messages

Requirements