Job description

Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Company Culture and Environment Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Career Growth and Development Opportunities As a member of our team, you can expect opportunities for both personal and professional growth, alongside a supportive environment that encourages innovative thinking. Detailed Benefits and Perks While specific benefits are not detailed, our culture emphasizes a workplace free from discrimination and harassment, promoting a supportive and inclusive environment. Compensation and Benefits • MIN: $72K • MAX: $118K Why you should apply for this position today Join us at Verint to make a significant impact on customer engagement through innovative technology solutions. This position offers you a chance to work with a diverse and talented team while contributing to meaningful projects. Skills • Proficiency in Object-Oriented Programming (OOP) • Experience with Terraform and Jenkins • Strong knowledge of Python and AWS Lambda functions • Familiarity with AWS services such as EC2, DynamoDB, RDS, and CloudWatch • Experience with source control tools (Git, Jira, Bitbucket) • Strong analytical and problem-solving abilities • Excellent time management and communication skills Responsibilities • Deliver enhancements to existing Enterprise Products • Provision, configure, and maintain Cloud infrastructure defined as code • Monitor cloud services and troubleshoot problems • Employ Continuous Integration/Continuous Delivery (CI/CD) methodology • Participate in sprint meetings and design reviews • Write specifications and documentation for feature requirements • Host code review sessions with junior team members • Provide peer advisement and effective communication with geographically distributed team members • Escalate urgent issues to management Qualifications • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience • 3 years of software development experience with OOP • 3 years experience in a DevOps role utilizing AWS/Azure/GCP cloud • 1 year experience with databases such as MySQL or Microsoft SQL Server • Ability to work independently and manage multiple projects simultaneously Education Requirements • Bachelor’s degree in Computer Science, Engineering or related technical field Education Requirements Credential Category • Bachelor’s degree Experience Requirements • 3 years of software development experience • 3 years of experience in a DevOps role • 1 year of experience with databases Why work in Phoenix, AZ Phoenix offers a dynamic environment with a blend of cultural attractions, outdoor recreational opportunities, and a growing job market. With its warm climate and vibrant community, Phoenix is an attractive place to live and work, providing a well-rounded lifestyle that supports both personal and professional growth.

Requirements