Job description

Description A Legacy of Excellence Entertaining Your World Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication. Jacobs Entertainment is currently in search of an "IT Systems Administrator Level II" for our corporate office in Lakewood. If you are seeking an opportunity where your contributions and skills will be both valued and your ability to influence change will be immediate, we would love to speak with you. Our employees are supported with a comprehensive benefits program that include the following: • $200 Referral Bonus • Tuition Reimbursement • Ongoing learning and development programs • Work towards your future advancement within the company-most of our supervisors and managers are promoted from within • 7 paid Holidays • 80 hours of Vacation after 1 year of employment • 48 Hours of Paid Sick Leave available immediately and renews annually • We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days • Employee Assistance Program FREE of charge • Company paid Life Insurance and AD&D • Matching 401K program after 90 days Essential Job Responsibilities and Duties • System Administration & Maintenance: Manage and maintain corporate IT infrastructure, including VMware, Windows Server, and Linux environments. Ensure uptime, security, and performance optimization across on-premises and cloud-based systems • User & Access Management: Oversee user account provisioning, permissions, and group policies across Microsoft 365 (Office 365), Azure Active Directory, and on-premises Active Directory. Enforce security best practices and access controls • Incident Response & Troubleshooting: Provide tier 2 and 3 support for system-related incidents, diagnosing and resolving issues related to VMware, VEEAM, Office 365, Windows, and Linux servers. Work within ManageEngine ServiceDesk to track and resolve issues efficiently • Infrastructure Monitoring & Performance: Utilize monitoring tools to track system performance, detect anomalies, and proactively resolve potential issues before they impact business operations • Patch Management & Security Compliance: Implement and maintain system updates, security patches, and vulnerability remediation to ensure compliance with IT security policies and best practices. Manage Windows and Linux patching in alignment with security standards • Backup & Disaster Recovery: Manage and monitor VEEAM backup systems, ensuring business continuity through regular testing and validation of disaster recovery procedures • Cloud & Hybrid Environment Support: Administer and maintain Azure resources, including virtual machines, networking, and identity services, ensuring seamless integration with on-premises infrastructure • Scripting & Automation: Utilize PowerShell, Bash, and Python scripting to automate administrative tasks, improve efficiency, and enhance system management • Project Implementation & Support: Assist in IT projects such as infrastructure upgrades, cloud migrations, automation initiatives, and enterprise system deployments. Ensure project goals align with business objectives • Documentation & Standardization: Maintain up-to-date documentation for system configurations, processes, and troubleshooting procedures. Contribute to knowledge-sharing and technical training efforts within the IT team Skills, Education and Other Requirements: • Required Certifications • VMware or equivalent • Two of the following or equivalent • MCP • CCNA • ITIL • College courses or certified systems administration training, or 3 year's equivalent work experience • Ability to adapt quickly to a dynamic work place • Generates new ideas, challenges the status quo, takes risks, supports change, encourages innovation, solves problems creatively • Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others • Has an awareness of, researches and adopts effective technologies that improve the bottom line, works well with tech resources • Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems • Ability to effectively communicate technology, infrastructure and process needs and requirements with all personnel levels; oral and written communication • Ability to manage multiple projects a work with multiple levels of staff. • Must be able to work a very flexible shift including weekends, nights and holidays when necessary • Must possess valid Colorado as well as Nevada Gaming License and other applicable licensure as required • Identification that establishes identity • Identification that establishes the right to work in the United States

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