Job description

What You'll Do - Manage and mentor the IT Support Engineer, with responsibility for growing the IT and security team over time. - Oversee vendor relationships and manage external IT/security contractors, ensuring alignment with IT and security priorities. - Lead day-to-day IT operations, including device management, onboarding/offboarding, SaaS system administration, and license governance. - Evaluate, select, and implement IT and security tools to support scalability, security, and compliance. - Own the overall IT & Security posture, including: endpoint protection, vulnerability management, and Identity management (SSO/SCIM/MFA). - Partner with our compliance team to ensure continuous HIPAA and SOC 2 compliance. - Develop and maintain internal IT automations and self-service tools. - Own and continuously improve core IT and security processes (e.g., onboarding/offboarding, access control, incident response, change management), ensuring they are effective, scalable, and well-documented. - Own and complete security questionnaires from partners, customers, and auditors, coordinating internally to ensure accurate and timely responses. - Work with the engineering team to develop the cloud & application security program. What You Need - 7+ years in IT systems engineering or IT operations. - 3+ years in a managerial or technical lead role. - Experience with MDM tools, identity platforms (Google Workspace, Entra ID), and endpoint security. - Experience designing and implementing IT or security strategies, including tooling selection, process design, and roadmap planning. - Strong scripting or automation skills (PowerShell, Bash, or Python). - Working knowledge of HIPAA, SOC 2, and secure IT practices. - Excellent communication, documentation, and collaboration skills. - Preferred Experience: - Experience in healthcare or other regulated industries. - Experience in developing IT & Security programs. - Familiarity with compliance automation platforms (e.g., Vanta, Drata). - Relevant certifications (e.g., CISSP, CCSP, CISM**,** Azure Security Engineer Associate). - This position is not eligible for relocation or visa sponsorship. Candidates must live within a commuting distance from the office. This is a hybrid role; onsite in the office is required weekly, along with remote work. Salary & Benefits - Location: Hybrid in Seattle, WA. - Salary: $130,000 - $170,000 / Year. - This is a full-time, long-term position. - The position is immediately available. - Hybrid. - Monday through Friday. - High-Impact Role: Own a core growth channel in a sector of healthtech experiencing rapid growth. - Mission-Driven: Join a company that’s improving patient outcomes and transforming the way healthcare is delivered. - Fast-Growing Environment: Thrive in a dynamic, scale-up atmosphere where you’ll have the autonomy to create meaningful change and implement new ideas from day one. - Cutting-Edge Tech: Work with innovative tools and have the freedom to introduce new solutions, including AI-driven approaches. - Collaborative Culture: Partner with passionate teams in Marketing, Product, and Clinic Ops to drive measurable results.

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