Job description

We are Cognizant Artificial Intelligence Digital technologies, including analytics and AI, give companies a once-in-a-generation opportunity to perform orders of magnitude better than ever before. But clients need new business models built from analyzing customers and business operations at every angle to really understand them. With the power to apply artificial intelligence and data science to business decisions via enterprise data management solutions, we help leading companies prototype, refine, validate, and scale the most desirable products and delivery models to enterprise scale within weeks. Azure Support Manager (Hybrid) Supervising and managing support, IT services desk, and VIP support functions to ensure efficient service Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery. Developing a deep understanding of projects to gain insights into the scope of service delivery Taking accountability for service delivery performance, meeting customer expectations, and driving future demand Analyzing third-party as well as internal processes, and crafting strategies for service delivery optimization Service Management Should have experience in handling support projects in Azure, Snowflake for 2 + years The ideal candidate will have extensive expertise in various Azure Modernization Azure Generative AI and will be responsible for crafting implementing advanced AI solutions and play account lead role. Applications will be accepted until June 23, 2025. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Medical/Dental/Vision/Life Insurance ~ Paid holidays plus Paid Time Off ~Long-term/Short-term Disability ~ Employee Stock Purchase Plan

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