Job description

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: • Develop new skills outside of comfort zone. • Act to resolve issues which prevent the team working effectively. • Coach others, recognise their strengths, and encourage them to take ownership of their personal development. • Analyse complex ideas or proposals and build a range of meaningful recommendations. • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. • Address sub-standard work or work that does not meet firm's/client's expectations. • Use data and insights to inform conclusions and support decision-making. • Develop a point of view on key global trends, and how they impact clients. • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. • Simplify complex messages, highlighting and summarising key points. • Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Minimum Years of Experience : 8 year(s) Certification(s) Required : Microsoft Dynamics 365 CRM or ERP Required Knowledge and Skills : Demonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation. Preferred Qualifications : Certification(s) Preferred : ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module CRM: D365 Sales, Marketing, Service Dynamics CRM (D365/2013/2011) Preferred Knowledge/Skills : Demonstrates extensive-level abilities and success as a Technical Solutions Architect addressing client needs and leading efforts in consulting, designing, and implementing Microsoft Dynamics applications-based solutions including: • Demonstrating knowledge of Microsoft D365 (Installation, development, configuration, and administration); • Advising on complex MS Dynamics 365 business cases and proposing solutions based on Microsoft Dynamics 365, 3rd parties and customizations; • Working closely with Functional Solution Architects, PMO and client IT teams to architect technology solutions to meet client needs; • Leading technical design sessions, designing and documenting technical solutions that are aligned with the client's business objectives; • Translating business/technical requirements into well-architected solutions that leverage the Microsoft D365 platform; • Leading and delivering through the lifecycle of a Dynamics 365 solution implementation through the Assessing, Designing, Developing, Deploying and Operationalizing stages with with onshore and offshore teams; • Providing industry leading practices and guidance through each of the stages to optimize cost and deliver a highly efficient and performing solution; • Supporting in-solution design with industry leading practices to address client interface and performance requirements and design for integration with external systems and business processes through adapters, accelerators and 3rd party tools; • Identifying creative workarounds to meet requirements with or without the development of custom code; • Customizing and implementing Microsoft Dynamics 365, migrating data from external systems, conducting and supporting solution testing, assisting with functional, system and user acceptance testing, and conducting and supporting user and administrator training; • Designing and integrating business processes and data flows between D365 applications and other applications, such as back office/ERP/Office 365/other Line Of Business applications; • Managing data migrations including determining the appropriate software to achieve objectives, providing detailed plans, and providing direction for setting up the extraction, transformation and load and, • Assisting sales and presales teams to prepare proposals, participate in client presentations and support business development and the sale of professional services when necessary. Demonstrates extensive abilities and success in utilizing Microsoft Dynamics 365 in an architect/technical capacity, including: • Performing key contributions to the lifecycle stages of a Dynamics 365 Solution (Assessment, Design, Development, Deployment, Testing, Operations and Diagnostics); • Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); • Developing custom D365 forms, screens, views, workflows and reports using the product as well as the SDK and Developer Toolkits; and, • Performing data migrations and integration mappings using SQL Integration Services, Scribe or Web Services, middleware such as WCF or BizTalk Server. Demonstrates extensive success as a team leader, supervising teams to create an atmosphere of trust, seeking diverse views to encourage improvement and innovation, answering questions and providing direction to less-experienced staff, and coaching staff including providing timely meaningful written and verbal feedback. Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link:

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