Job description

Role: Microsoft Dynamics 365 with Cisco UCCE Location: Seattle, WA - 3 days onsite Job Description: Responsibilities: • Develop, implement, and maintain software solutions for voice and call routing systems. • Integrate Microsoft Dynamics 365 with Cisco UCCE to enhance call routing capabilities. • Collaborate with cross-functional teams to design and optimize system architecture. • Troubleshoot and resolve technical issues related to voice and call routing. • Ensure software solutions are scalable, secure, and efficient. • Provide technical support and training to end-users. • Stay updated with the latest industry trends and technologies. Requirements: • Bachelor's degree in Computer Science, Information Technology, or a related field. • Proven experience in software development with a focus on voice and call routing. • Expertise in Microsoft Dynamics 365 and Cisco UCCE. • Strong programming skills in languages such as C#, Java, or Python. • Experience with database management systems (e.g., SQL Server, Oracle). • Excellent problem-solving and analytical skills. • Ability to work independently and as part of a team. • Strong communication skills, both written and verbal. Preferred Qualifications: • Experience with cloud platforms such as Azure or AWS. • Knowledge of VoIP technologies and protocols. • Familiarity with Agile development methodologies.

Requirements