Information Technology Help Desk
Role: AdministratorCompany: Manifest Solutions
Job description
Manifest Solutions is currently seeking an IT Help Desk Support Technician for an onsite position in Mt. Sterling, OH. Skills/Responsibilities • Provide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. • Troubleshoot hardware/software incidents reported in to the Service Desk • PC and laptop deployment • Familiarity with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications. • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned. Requirements • 1-2 years IT/admin experience • Office 365 management experience • Intermediate Windows OS experience (Mac/Linux is a plus) • Switching, WLAN and firewall experience • Customer Service experience
Requirements
• Familiarity with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications
• Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned
• 1-2 years IT/admin experience
• Office 365 management experience
• Switching, WLAN and firewall experience
• Customer Service experience
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Job Type
Contractor role
Skills required
No particular skills mentioned.
Location
Mt Sterling, Ohio
Salary
$40,000 - $50,000
Date Posted
June 25, 2025
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Manifest Solutions
Manifest Solutions is seeking an IT Help Desk Support Technician in Mt. Sterling, OH, to provide exceptional customer service and technical support. The role involves troubleshooting hardware/software issues and managing IT requests effectively.
