Dice is the leading career destination for tech experts at every stage of their careers. Our client, Silverlink Technologies LLC, is seeking the following. Apply via Dice today! • 10+ years of development and Implementation experience with contact center solutions On-premise and Cloud. • Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). • Configure and troubleshoot Genesys software and hardware components. • Integrate Genesys with Third-party applications and Systems. • Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting. • Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes.
Job Type
Fulltime role
Skills required
No particular skills mentioned.
Location
Addison, Texas
Salary
No salary information was found.
Date Posted
July 2, 2025
Silverlink Technologies LLC is seeking a Genesys Developer with over 10 years of experience in contact center solutions. The role involves configuring, troubleshooting, and integrating Genesys software and hardware components.