Job description

Role Name: Power Platform AI Business Architect Location: NYC, NY Start date: 4/17/2025JOB DESCRIPTION: "Key Responsibilities: 1. AI-Driven Business Strategy • Define and drive AI adoption strategies using Power Platform and Dynamics 365. • Identify opportunities for AI to optimize business processes (e.g., customer service automation, sales forecasting). • Align AI initiatives with business goals, KPIs, and ROI expectations. 2. AI-Enabled Power Platform Solutions • Leverage Power Apps, Power Automate, and Power Virtual Agents to automate workflows and enhance decision-making. • Use AI Builder and Copilot AI to integrate machine learning models into low-code/no-code applications. • Implement Power BI for AI-driven analytics and reporting. 3. Data-Driven Insights & AI Governance • Ensure AI solutions integrate effectively with Dataverse, Azure AI, Dynamics 365 Customer Insights, and external data sources. • Oversee data governance, security, and compliance using Microsoft Purview and Azure policies. • Define ethical AI frameworks and responsible AI practices within Power Platform solutions. 4. Process Optimization & Automation • Identify key business processes for AI-driven automation using RPA (Robotic Process Automation) in Power Automate. • Implement intelligent document processing, chatbots, and predictive analytics in business operations. • Enhance customer engagement through AI-powered chatbots and virtual agents. 5. Stakeholder & Change Management • Collaborate with business leaders, IT teams, and end-users to drive AI adoption. • Conduct training and change management initiatives to ensure smooth AI integration. • Work closely with solution architects and developers to translate business requirements into AI-powered solutions. Key Tools & Technologies: • Microsoft Dynamics 365: Sales, Customer Service, Field Service, Finance & Operations • Power Platform: Power Apps, Power Automate, Power Virtual Agents, AI Builder, Power BI • Azure AI & OpenAI: Cognitive Services, Machine Learning, AI Models, Copilot Studio • Data & Integration: Dataverse, Azure Data Factory, Synapse Analytics, APIs • Security & Compliance: Microsoft Purview, Azure AD, Role-Based Access Control

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