Job description

Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic and  high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.    We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.  We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.  Position Summary: The Product Manager develops the vision and strategy for the Usage and Provisioning Service within the Pax8 Platform. They work closely with other Product Managers, Engineers, UX designers, and business stakeholders to help define a roadmap that delivers value for both customers and the business. The Product Manager uses techniques such as design thinking, user testing, and experimentation to gain insights and build a strong understanding of our business and customers. They prioritize enhancements that will have the greatest impact and drive the strategy for the Usage and Provisioning Service products. The Product Manager creates product artifacts, manages backlogs, and participates in iterating product processes.   Essential Responsibilities: Owns, communicates, and drives strategy for the usage and provisioning service product area to maximize our growth, speed-to-market, and value Applies design and product thinking to create intuitive experiences and seamless customer journeys across the Marketplace, our services, and our External APIs Be a subject matter expert in the cloud IT space with understanding of internal and external customers’ needs and trends   Manage relationships and technical integration with vendor provisioning and usage APIs (e.g., Microsoft, AWS), ensuring seamless service activation and accurate usage tracking Collaborates closely with business stakeholders across the org to plan the right product improvements at the right time to meet a demonstrated market or business need Collaborates to create product centric OKRs aligned with corporate goals, define measurable outcomes, and track progress toward them In partnership with engineering define and track SLAs, error rates, and latency metrics for provisioning workflows and usage pipelines Partner with engineering and support to resolve issues and improve system resilience Ensure provisioning workflows are tightly integrated with the checkout experience and partner/vendor onboarding processes Creates, socializes, and advocates the product roadmap Uses qualitative feedback, quantitative analytics, and experimentation to drive product decisions and understand product performance at a product area and feature level Independently writes clear agile epics and user stories to articulate new feature requirements to meet product delivery goals Prioritizes work streams and guides execution. Ideates, user tests, writes clear stories, refines, solves problems, performs UAT, triages bugs, analyzes product data, and iterates Leads agile ceremonies in collaboration with Engineering teams to ensure shared understanding of problems and solutions   Effectively communicates status, progress, and outcomes to senior management to clearly articulate how current work aligns with corporate objectives Provides inputs to trade-off decisions to maximize value    Ideal Skills, Experience, and Competencies: At least three (3) years of experience in product management or an equivalent role Working knowledge of how APIs and cloud services work, experience defining, launching, and iterating on RESTful APIs, including authentication, rate limiting, versioning, and documentation best practices is a plus  Ability to understand and influence backed architecture, microservices, and data pipelines. Experience working with monolith and microservice hybrid environments is a plus Understanding of messaging systems, APIs, webhooks and various communication platforms (Teams, Slack, WhatsApp), as well as marketplace procurement and consumption is a plus Scrupulous about value for the business; ability to articulate how and why a feature is expected to impact business objectives and what potential ROI may be Experience with Agile/Scrum Software Development along with project management tools (Trello, Jira, Rally or equivalent) in a technical software development environment Experience prioritizing product backlogs and working closely with software engineers to write and refine stories for sprint execution Working knowledge of software delivery process, analytics best practice and tools, and website design principles   Comfort navigating complex systems and identifying root causes of bugs across multiple services and vendors  Exceptional project management and interpersonal skills with the ability to manage multiple work streams across a variety of stakeholders Strong analytical and conceptual thinking skills with meticulous attention to detail. Excellent documentation/communication skills Demonstrated ability to collaborate and problem-solve with diverse people in different parts of the organization Comfortable with ambiguity and can adapt to rapidly changing situations. Ability to distill key ideas out of brainstorming sessions and ambiguous top-level requirements. Data-driven by nature with ability to make decisions when there is none Track record of defining and delivering enhancements that drive outcomes Keen design sense and strong empathy with our customers and vendors Ability to manage competing resources and priorities   Ability to be a self-starter and work independently with a bias toward action Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Ability to anticipate and balance the needs of multiple stakeholders Ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences Ability to build strong customer relationships and deliver customer-centric solutions Ability to plan and prioritize work to meet commitments aligned with organizational goals  Required Education & Certifications: B.A./B.S. in related field or equivalent work experience Compensation: Qualified candidates can expect a compensation range of $115,000 to $135,000 or more depending on experience. Expected Closing Date: 8/15/2025 #LI-Remote  #LI-DS1 #LI-*** Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed ***   At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits: Non-Commissioned Bonus Plans or Variable Commission 401(k) plan with employer match Medical, Dental & Vision Insurance Employee Assistance Program Employer Paid Short & Long Term Disability, Life and AD&D Insurance Flexible, Open Vacation Paid Sick Time Off Extended Leave for Life events RTD Eco Pass (For local Colorado Employees) Career Development Programs Stock Option Eligibility Employee-led Resource Groups Please take a moment to review our Proprietary Rights and Non-Competition Agreement —this document outlines important information about your rights and responsibilities if you join our team.  Pax8 is an EEOC Employer. Equal Opportunities Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes. Job Applicant Privacy Notice  

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