Job description

Presidio is seeking an Enterprise System Administrator II for their client located in Irvine, CA or Dearborn, MI. Our client is seeking a skilled and experienced Jira Cloud Administrator to help manage and maintain our Jira Cloud instance, ensuring optimal performance, security, and usability for our teams. You will be responsible for all aspects of Jira Cloud administration, including project manipulation, workflow configuration, user access, and integration with other Atlassian tools. A solid understanding of Confluence administration is also desirable, and experience with Azure Identity and Access Management (IAM) is a plus. This role requires a proactive problem-solver with excellent communication skills and a passion for enabling teams to work efficiently . Key Responsibilitie • s:Advise, Coach Technical Solutions, primary leveraging Jira and Confluenc • e.Actively participating with Vehicle Development Engineering / Operations Teams’ workflows and processes to gain firsthand insights into their usage patterns, challenges, and opportunities for improvemen • t.Support and Troubleshooting: Provide technical support to Jira Cloud users and troubleshoot issues in a timely and effective manne • r.Jira Cloud Administration: Manage and maintain our Jira Cloud instance, including user management, permission schemes, custom fields, workflows, and screen • s.Documentation and Education: Create and maintain documentation for Jira Cloud processes, configurations, and best practices. Develop and deliver training sessions for new and existing users along using documentation and training resourc • esAutomation and Optimization: Implement and maintain Jira Cloud automation rules to streamline workflows and improve efficienc • y.Security Management: Implement and enforce Jira Cloud security best practices to protect data from unauthorized access and cyber threat • s.Confluence Administration: Provide basic administration support for Confluence, including managing spaces, pages, and permission • s.Identity Access Management (Desired): Support Jira user access controls – knowledge of single sign-on (SSO) and user provisioning is beneficia • l.Process Improvemen • t:Actively identify areas for process improvement within Jira and Confluence environment • s.Analyze existing workflows and configurations to identify bottlenecks and inefficienci • esDevelop and implement solutions to optimize processes, improve user experience, and enhance team productivit y. Minimum Qualificatio • ns:Bachelor's degree in a related field (e.g., Information Technology, Computer Science) or equivalent experien • ce.5+ years of experience administering Jira Cloud Suite (Jira Software, Jira Service Management [JSM]) in a professional environme • nt.In-depth knowledge of Jira Cloud features, functionality, and best practic • es.Experience with Jira Cloud automation to • olsStrong understanding of Jira Cloud security principles and practic • es.Successful track record of advising enterprise teams on the best practices to leverage Jira to accomplish their business objecti • vesStrong analytical and problem-solving skills with the ability to convey complex technical information to non-technical audienc • es.An effective relationship builder and able to influence without authori • ty.An eagerness to work cross-functionally in a dynamic environment where you are part of a high performing te • am.Excellent problem-solving and analytical skil • ls.Strong communication and interpersonal skil • ls.Ability to work independently and as part of a te am. Nice-to-ha • ves:Basic knowledge of Confluence administrat • ion.Customer-centric focus, enjoying working directly with design and engineering to ship delightful produ • cts.A system approach with the desire and curiosity to strive for exceptional delivery execution and continuous improvem • ent.Knowledge of Agile methodologies (e.g., Scrum, Kanb • an).Experience with user IAM (Azure • AD)Atlassian Certificat ions Duration: 6 mo nths+ For immediate consideration apply t oday!!

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