Job description

What you’ll do - Implement and maintain monitoring systems to proactively identify and address potential issues before they impact users. - Automate repetitive tasks and processes, such as deployments, infrastructure management, and incident response, to improve efficiency and reduce manual effort. - Respond to incidents, diagnose problems, and implement solutions to restore service quickly. - Improve the performance and scalability of systems and applications, ensuring they can handle peak loads and user traffic. - Help plan future capacity needs, ensuring that systems can accommodate growth and evolving requirements, while remaining cost-efficient. - Work closely with development teams to understand their needs, guide them, and ensure that systems are designed and deployed reliably. - Build tools to codify and automate infrastructure operations. - Define and track SLIs and SLOs to measure the performance and reliability of services. - Assess and mitigate risks associated with deployments and infrastructure changes. - Assist with the release and deployment processes, ensuring that changes are rolled out smoothly and reliably. What you’ll bring - 5+ years of professional experience in a fast-paced SaaS or a similar business environment - 3+ years of hands-on experience supporting production systems as a Site Reliability Engineer (SRE) or a DevOps Engineer - 3+ years of hands-on experience with cloud services and technologies (GCP, AWS, Azure, etc.) - Experience with containerization and orchestration tools (e.g., Docker, Kubernetes) - Proficient in Infrastructure as Code (IaC) tools and methodologies (e.g. Terraform, Pulumi, Puppet, etc.) - Proven ability to troubleshoot and resolve complex technical issues in distributed systems - Ability to communicate effectively within the team and across the organization while sharing insights and updates and collaborating to achieve project goals Preferred skills: - Advanced working knowledge of GCP Services like GKE, GCS, IAM, etc. - Professional experience supporting containerized Java/JVM/Python services - Experience with relational databases, particularly PostgreSQL - 3+ years of professional experience designing, and implementing and/or administering CI/CD solutions (e.g. Github Actions, Buildkite, Jenkins, etc.) - Strong SRE mindset with focus on cloud networking and security best practices - Strong software development, particularly with scripting languages (e.g., Python, Bash, etc.) - Experience with system administration in general and Linux in particular - Familiarity with SOC2 / ISO 27001 security frameworks - Preference for someone in the Pacific / Mountain time zone

Requirements