Job description

LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives. As an IT Systems Administrator at LetsGetChecked, you will be a valuable IT team member responsible for supporting and maintaining the organization's technology infrastructure. You will assist in troubleshooting technical issues, managing system configurations, and ensuring the smooth operation of IT systems and networks. Due to our continued success and growth, we are expanding our team for our Lab located in Monrovia, California. The position is 100% Onsite. Key Responsibilities User Support: • Provide technical support to end-users, addressing hardware and software issues through effective troubleshooting and issue resolution • Assist with user account management, including provisioning and deprovisioning System Maintenance • Assist in installing, configuring, and maintaining hardware, software, and networking equipment • Conduct routine system updates, patches, and software installations Network Management • Assist in managing network components, including switches, routers, and firewalls • Monitor network performance, identify issues, and implement solutions Security • Assist in implementing and maintaining IT security measures, including access controls, firewall rules, and anti-virus software • Participate in security incident response and remediation. Documentation • Maintain accurate documentation of system configurations, procedures, and troubleshooting steps • Contribute to the development and maintenance of IT documentation and knowledge base Backup And Recovery • Participate in backup and disaster recovery processes to ensure data integrity and business continuity • Assist in testing and validating backup and recovery procedures Vendor Coordination • Work with external vendors and service providers to address technical issues and manage service contracts • Collaborate with vendors on equipment procurement and maintenance. Training And Development • Stay updated on emerging technologies and industry trends • Participate in training and professional development opportunities to enhance IT skills Requirements • A bachelor's degree in Information Technology, Computer Science, or a related field is preferred • Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft certifications) are a plus • Basic understanding of IT systems, networking, and security • Strong problem-solving and analytical skills • Good communication and interpersonal abilities • Willingness to learn and adapt to changing technology environments • Team player with a strong commitment to delivering high-quality IT support • Spanish as a second language preferred Benefits Alongside base salary of $32-$35 per hour, we offer a range of benefits including: • Health, dental & vision insurance • 401k Matching contribution • Employee Assistance Programme • Annual Compensation Reviews • 15 days paid time off and 3 paid volunteer days per year • Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams • A referral bonus programme to reward you for helping us hire the best talent • Internal Opportunities and Careers Clinics to help you progress your career • Maternity, Paternity, Parental and Wedding leave Why LetsGetChecked At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives. By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better. Our Commitment to Diversity, Equity, and Inclusion At LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit https://www.letsgetchecked.com/careers/

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