Job description

About Us Since 1989, SHI International Corp. has been at the forefront of technological innovation, aiding organizations to transform their operations through cutting-edge IT solutions. With a consistent growth trajectory, we proudly stand as a global leader, delivering $15 billion in IT services. Over 17,000 organizations worldwide trust SHI's personalized approach to navigate their technology challenges. Our 6,000 employees form the core of our success. Joining our team means you will enjoy: • A commitment to diversity, as we are the largest minority- and woman-owned enterprise in the U.S. • Continuous professional development and leadership growth opportunities. • Comprehensive health, wellness, and financial benefits, ensuring peace of mind for you and your family. • Access to world-class facilities and the technology you need to succeed, whether in our offices or your own. Job Summary The Solutions Architect - M365 Identity Management will spearhead the design, deployment, and enhancement of Microsoft Entra identity and access management solutions for our valued clients and partners. This role entails architecting robust, scalable, and compliant identity infrastructures utilizing Microsoft Entra technologies such as Entra ID, Conditional Access, MFA, and identity governance. As a technical leader, you will guide clients through intricate deployments and integrations in both hybrid and cloud environments. This role is remote, allowing you to work from your home office as determined by SHI management. Role Description • Architect and implement Microsoft Entra solutions, including: • Entra ID (formerly Azure AD) • Identity Governance • Privileged Identity Management (PIM) • Entitlement Management • Access Reviews • Lifecycle Workflows • Application integrations with Entra (SAML, OIDC, SCIM, WSFED, Application Proxy) • Deployment of Entra Global Secure Access (GSA) • Self-Service Password Reset (SSPR) • Conditional Access policies • Multi-Factor Authentication (MFA) • External Identities • Lead identity modernization initiatives, including: • Migration from legacy identity systems to Microsoft Entra • Hybrid identity configurations and synchronization (e.g., Entra Connect) • Design and enforce Zero Trust security models using Microsoft Entra • Automate identity lifecycle processes utilizing PowerShell and Graph API • Collaborate with security and compliance teams to ensure that identity solutions adhere to regulatory standards. • Provide technical leadership during customer engagements, including workshops, assessments, and roadmap planning. • Deliver best practices, documentation, and knowledge transfer to clients to ensure a seamless experience. • Support pre-sales activities by scoping projects, estimating efforts, and presenting solutions to stakeholders. • Troubleshoot sophisticated identity and access issues in hybrid and cloud environments. • Identify new opportunities and enhance service offerings to drive revenue growth within the professional services team. • Engage collaboratively with SHI Stakeholder partner teams to create cohesive service solutions. • Work closely with SHI sales teams, including frontline sellers and customer success managers, to provide integrated service delivery and client support. • Contribute to the development of best practices and service quality standards within the team. • Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention. • Provide thought leadership and guidance on best practices and innovations in technology. • Analyze and recommend improvements to current business processes based on industry trends and professional insights. • Stay updated with new technologies, drive the transition from legacy systems, and suggest the adoption of new partners or solution components. • Guide strategic clients in the design and implementation of Microsoft 365 projects, encompassing greenfield deployments, tenant consolidations, and business transformations through on-site and remote engagements. Behaviors and Competencies • Problem-Solving: Proactively lead complex problem-solving initiatives with a focus on preventive measures and collaborative solutions. • Communication: Communicate intricate ideas clearly to diverse audiences and mentor others in effective communication skills. • Adaptability: Facilitate team adaptation to change and foster a culture of flexibility. • Leadership: Own and drive team performance through collaboration in decision-making processes. • Teamwork: Cultivate an effective communication environment to build and lead multiple teams successfully. • Self-Motivation: Take initiative on complex projects while encouraging collaboration when beneficial. Skill Level Requirements • In-depth understanding of Microsoft Entra architecture and functionalities. • Robust knowledge of identity protocols (SAML, OAuth2, OIDC, WS-Fed). • Experience integrating HR provisioning solutions with Entra and Active Directory. • Expertise in implementing SCIM provisioning for existing applications. • Solid grasp of secure external network access. • Experience with hybrid identity and directory synchronization. • Strong project management and communication skills. • Aptitude for translating business requirements into technical solutions. • Exceptional troubleshooting and analytical skills. • Proficient documentation and presentation skills. • Ability to thrive both independently and in a collaborative remote environment. Other Requirements • Bachelor’s Degree or equivalent relevant work experience. • A minimum of 5 years of progressive technical experience. • At least 3 years of experience in designing and implementing Microsoft Entra or Azure AD solutions. • Minimum 3 years in identity and access management (IAM) within enterprise settings. • 3 years of experience with scripting and automation (PowerShell, Graph API). • Willingness to travel occasionally as needed. Certifications: • Microsoft Certified: Identity and Access Administrator Associate (or equivalent). • Preferred: Microsoft Certified: Cybersecurity Architect Expert. Preferred Qualifications: • Experience with Microsoft Entra Permissions Management and Workload Identities. • Familiarity with Microsoft Defender for Identity and Microsoft Purview. • Knowledge of third-party identity providers and federation services. • At least 2 years in an architect-level role. The base salary for this position ranges from $108,000 to $144,000. Estimated on-target earnings (OTE), including base and bonuses, can be between $135,000 and $180,000. Compensation is contingent upon job-related knowledge, skills, experience, and market location, and will vary accordingly. Benefits may include medical, vision, dental, 401K, and flexible spending options. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

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