Job description

This is a fully remote position, however, occasional travel within the United States may be required. Purpose We are seeking a highly motivated and experienced Azure Agile Product Owner with a strong background in Managed Service Provider (MSP) environments to join our dynamic team. The ideal candidate will play a pivotal role in guiding the development of Azure-based solutions and services, ensuring they align with client requirements and business goals. This position requires deep expertise in Azure cloud technologies, agile methodologies, and MSP operations. Responsibilities • Product Ownership: Act as the primary point of contact for stakeholders, gathering and prioritizing customer requirements, and translating them into a well-defined product backlog for Azure-based solutions and services. • Azure Expertise: Possess a deep understanding of Microsoft Azure services, architectures, and best practices to guide the development and implementation of Azure solutions for clients. • MSP Experience: Leverage your MSP experience to ensure that the Azure solutions and services are designed, delivered, and managed with the highest level of service quality and efficiency, meeting agreed-upon SLAs. • Agile Methodologies: Apply Agile and Scrum principles to manage product development, work closely with cross-functional teams, and ensure that sprint goals and timelines are met. • Stakeholder Collaboration: Collaborate with clients, business analysts, developers, and other stakeholders to refine product features, prioritize user stories, and facilitate communication to ensure successful project delivery. • Roadmap Development: Create and maintain a clear product roadmap that aligns with both client needs and business objectives, adapting it as necessary based on changing requirements or market conditions. • Quality Assurance: Ensure the delivered solutions meet high-quality standards, both in terms of functionality and performance, by defining acceptance criteria and conducting testing as needed. • Risk Management: Identify potential risks and issues early in the project lifecycle, and work proactively to mitigate them, maintaining a focus on delivering value to clients. • Documentation: Prepare and maintain comprehensive product documentation, including user stories, feature descriptions, release notes, and other relevant materials. • Continuous Improvement: Monitor product performance and gather feedback from clients and end-users, using this information to drive continuous improvement and optimization of the Azure solutions and services. • Other Responsibilities as assigned by management Minimum Skills, Education And Experience • Bachelor's degree in computer science, information technology, or a related field (Master's degree preferred). • 8+ Years of proven experience as a Product Owner in Azure cloud environments. • A solid understanding of Managed Service Provider operations and best • practices. PREFERRED SKILLS, EDUCATION AND EXPERIENCE • A solid understanding of Managed Service Provider operations and best practices. • Excellent communication and collaboration skills to interact effectively with both technical and non-technical stakeholders. • Strong problem-solving and decision-making abilities. • Proficiency in project management and Agile tools (e.g., JIRA, Trello). • Experience with Azure Cloud Network or similar DevOps tools is a plus. • Knowledge of security best practices and compliance standards in Azure is advantageous. • Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment. Starting compensation: $175,000/year At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered. CORE VALUES We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values: • Committed to Client Success: Our actions and our words always align with the best interest of the client. • One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions. • Integrity: We are unquestionably committed to doing the right thing even when it is hard. • Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. • Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.

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