Job description

Core Role Responsibilities - Develop and manage the branch operational plan that meets the company’s goals and objectives. - Manage the day-to-day activities that are required to maintain operations in a branch - Assisting in improving and achieving production adherence to schedule by monitoring daily production downtime and operations efficiency, troubleshooting process and equipment operability issues, identifying root causes, and implementing solutions. - Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability   - Manage branch expenditures within budget guidelines   - Analytically review branch data and information; provide and execute on solutions when needed    - Inspire excellence; embody our Core Values  - Lead, develop and manage direct reports - Recruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators   - Maintain positive customer relationships; identify, monitor, and manage customer service standards   - Collaborate with the regional team to identify, develop, and implement best practices and SOPs  - Ability to obtain or maintain all required local, state and federal licenses and certifications Basic Qualifications - At least 7 years of service industry experience  - At least 4 years of progressive leadership experience  - At least 3 years experience in managing the financials of a branch/P&L - Driving record that meets company’s insurance standards   Preferred Qualifications - Experience with service and installation programming preferred  - Bachelor's Degree - Experience with service and installation management or related field  - Ability to accurately measure the dimensions and determine installation processes for windows and doors  - Knowledge of applicable building codes and construction techniques  - Previous work experience recruiting independent contractors  - High proficiency-level in Microsoft Office Suite  - Expertise in CRMs; Salesforce or MS Dynamics experience a plus 

Requirements