Job description

ValorC3 Data Centers is seeking an experienced IT Administrator to manage and maintain corporate IT systems and processes. Reporting to the SVP of Product and Operations, the ideal candidate will play a critical role in maintaining the seamless operation of internal IT systems and supporting end users across the organization. This position is central to ensuring that business functions remain uninterrupted, secure, and efficient through proactive system administration, responsive technical support, and continuous improvement of IT services. Proximity to Boise, ID, St. George, UT, or Oklahoma City, OK, preferred. Key Responsibilities • End-User Support: Provide timely and effective technical assistance to employees, resolving hardware, software, and network issues across multiple platforms (Windows, macOS, mobile, etc.). • System Administration: Manage and maintain corporate IT infrastructure including Microsoft 365, servers, workstations, cloud services, and enterprise applications. • Operational Continuity: Monitor system performance and implement preventive measures to ensure high availability, data protection, and reliability of IT services. • Security & Compliance: Enforce IT security policies, manage access controls, and support compliance with industry standards and regulatory requirements. • Collaboration & Communication: Work closely with cross-functional teams, including data center operations, to align IT services with business needs. • Asset & License Management: Track IT assets, manage software licenses, and ensure proper documentation and lifecycle management. • Incident & Change Management: Participate in incident response and change management processes to minimize disruptions and maintain service quality. • Documentation and Training: Maintain detailed documentation for IT systems, processes, and incident management protocols. Train staff on IT tools, best practices, and security awareness to enhance overall efficiency and security posture. • Additional Responsibilities: Perform other duties as assigned. Required Qualifications • 3-5 years of experience in IT Admin or support role. • Proficient in Microsoft 365 Administration • Strong knowledge of networking, operating systems, and enterprise tools. • Experience administering ITSM platforms. • Experience with SSO platforms such as Okta or Entra ID. • Strong knowledge of scripting and automation, such as PowerShell or Python. • Solid understanding of network security protocols and best practices (e.g., SSL, TLS, IPSec). • Experience with virtualization platforms such as VMware • Excellent troubleshooting skills • Strong organizational skills • Excellent communication skills • Ability to work independently, within a team and/or under pressure. Recommended Qualifications • Experience with Salesforce CRM. • Experience with Linux operating systems • Knowledge of frameworks such as CIS Controls and/or NIST. • Understanding of ITIL and experience with ITSM platforms. • Knowledge of security systems such as access control and camera surveillance systems. Education and Certifications • Associates degree in Computer Science, Information Technology, or related field preferred. • Microsoft Azure Administrator Certification Preferred • Networking Certification such as Cisco CCNA or Fortinet FCP. Benefits • Competitive salary • Health, dental and vision insurance • 401k retirement with company match • PTO ValorC3 Data Centers is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, age, or any other characteristic protected by law.

Requirements