Job description

Job Title: Senior Program Manager Location: Remote & Hybrid (Phoenix, AZ Preferred) Employment Type: Long-Term Contract Contract Length: 24+ Months About the Role: We are seeking an experienced and dynamic Senior Program Manager to lead a mission-critical, multi-year Integrated Tax Product Implementation for a major state government agency. This role offers the opportunity to oversee the first-ever deployment of a niche enterprise tax application that will manage $30B+ in annual tax revenue, rolled out in 26 phases across multiple state tax entities. This is not just a one-time implementation—it's a strategic, complex initiative demanding exceptional leadership, coordination, and delivery oversight. Key Responsibilities: • Lead the full lifecycle delivery of a first-of-its-kind tax product, across multiple releases and go-lives. • Provide program-level leadership to a team of Project Managers and collaborate closely with technology teams and state stakeholders. • Navigate and manage organizational change, stakeholder alignment, and internal team movement with diplomacy and clarity. • Partner with technologists (not a hands-on technical role) to ensure seamless alignment across DevSecOps, Azure DevOps, and Agile frameworks. • Drive Agile delivery practices focused on execution and outcomes, not methodology training. • Serve as a trusted advisor to senior leadership and external vendors throughout the program. Preferred Background: • 10+ years of experience in program or project leadership, preferably within enterprise-scale application implementations (e.g., ERP, CRM, tax or finance-related systems). • Experience leading multi-release rollouts (not just single-deployment projects). • Familiarity with complex systems such as SAP, Oracle, or large-scale government systems is highly desirable. • Proven success delivering in startup-like or first-time implementation environments. • Expertise navigating cross-functional teams, vendor coordination, and managing politics within large organizations. • Strong command of Agile delivery (especially in a leadership/delivery capacity). • PMP or Agile certifications preferred, or equivalent experience from top consulting environments. Additional Information: • Work Location: Mostly remote, but Arizona-based candidates are strongly preferred and will be given priority. • Candidate Availability: Must be available with 1-week notice. • This is a long-term opportunity offering stability and leadership ownership of a flagship state technology initiative. Apply now to be part of a groundbreaking state initiative transforming how tax systems operate and delivering impact at scale. Thanks & Best Regards Piyush Sharma Recruitment eMail: Psharma@ishift.net | www.ishift.net 7014 East Camelback Road, Suite 1452 Scottsdale, Arizona 85251

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