Job description

Salary: A versatile position within a dynamic nonprofit that providescommunity-inspired, volunteer-powered disaster relief. This position is responsible for supporting disaster response through long-term recovery efforts across the United States, with the flexibility to respond where organizational needs are greatest. The U.S. Response & Recovery Manager will lead the Disaster Assistance Response Team (DART), support Rapid Response efforts, and manage active response programs. Additionally, this role manages ongoing long-term recovery programs, requiring strong cross-department collaboration and effective communication with external stakeholders. Reporting Relationships • Reports to Director of Humanitarian Response • Roles reporting to position Rapid Response Manager, Program Director • Approximate number of reports 1-3 Essential Functions. Disaster Response & Assessment • Deploy to disaster zones within 24 hours of activation to lead initial response efforts. • Serve as the organizations lead representative on the ground during U.S.-based deployments, engaging with affected communities, government officials, NGOs, and media. • Lead Disaster Assistance Response Teams (DART) during deployments, serving as the on-the-ground lead for post-disaster assessments and program start-up, including stakeholder engagement and needs assessments. • Monitor potential and active disasters, develop and coordinate rapid deployment strategies, and oversee U.S. Rapid Response efforts in partnership with the Director of Response and Rapid Response Manager. • Maintain and manage the DART roster, ensuring team readiness during both blue skies and active disaster events. Program Oversight & Development • Act as the remote operational manager for U.S. Response programs, working with Program Directors to ensure adherence to timelines, budgets, documentation standards, safety protocols, and program quality. • Hire and directly manage Program Directors and support overall team performance through mentoring, strategic direction, and regular site visits. • Collaborate with Program Directors and Project Managers to monitor field project progress, staffing, and volunteer engagement, and address timeline or resource concerns. Operational Support & Capacity Building • Support program start-up, operation, and close-out phases by identifying and deploying appropriate human, training, financial, and operational resources. • Lead the development and implementation of tools, training, and systems to build staff and volunteer capacity and ensure efficient program delivery. • Work with Safety and Security Leads to develop and review Security Plans and act as the point of contact for escalation in emergency situations. Stakeholder Engagement & Representation • Engage with volunteers, partners, NGOs, donors, and local leaders to strengthen community relations and program outcomes. • Represent the organization at U.S.-based conferences, expos, and events, particularly through networks like Voluntary Organizations Active in Disaster (VOAD) and Long-Term Recovery Groups. Financial & Administrative Management • Oversee budget creation, forecasting, and monitoring for assessments and active response programs. • Work closely with Finance and program teams to ensure program financials remain aligned with organizational goals and constraints. Monitoring & Evaluation • Collaborate with the Recovery Director to build and implement strategies and tools for monitoring and evaluating program effectiveness. • Ensure timely completion of internal reports and contribute to the development of long-term recovery strategy. Cross-Department Collaboration • Maintain effective communication with other All Hands and Hearts departments, ensuring integrated operations and knowledge sharing across teams. • Provide support to the broader Response and Recovery teams as needed. • Perform additional responsibilities as required in support of organizational goals. Position Requirements • Education High School degree or equivalent; Bachelor's degree in a relevant field preferred. • Related Experience 2+ years in disaster response context, with AHAH preferred. 2+ year of team/people management. knowledge of the U.S. Response system including VOAD and FEMA required. • Special Competencies/Certifications Drivers license required. Legally authorized to work in the U.S. Good oral and written communication skills and confidence working in Google Workspace, particularly Google Docs and Google Sheets; and Microsoft Office. Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately. Experience in specific response scopes such as chainsaw, muck and gut, and mold sanitation preferred. Working Conditions and Physical Demands • Must be available to deploy anywhere in the U.S. within 24 hours and remain in the field for extended periods. • Frequently works in high-stress, unstable, and resource-constrained environments with limited infrastructure. • Constant exposure to challenging outdoor conditions, including extreme weather and post-disaster debris. • Must be comfortable living and working in communal, low-resource settings. • Frequent travel by air, road, and boat, sometimes under difficult or insecure conditions. • May be exposed to emotionally distressing situations and must be able to maintain composure and sound judgment in crisis contexts. • Expected to travel and be away from home up to 60% - 80% of the time, balancing field operations with necessary coordination and preparedness activities. Compensation & Benefits • Compensation Typical starting salary is $45,000-$48,750 USD based on skills and experience, and up to $52,500 for highly qualified candidates. Annual pay increases may be available, up to a salary maximum of $60,000 USD • Flexible working hours • Unlimited PTO • Medical, vision, and dental insurance plans for U.S. staff • Flex Spending Account for U.S. staff • 401K with safe harbor match for U.S. staff Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome. All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, veteran status, age, or any other protected characteristic. remote work

Requirements