Job description

Business Services Team Lead - (2501288) Position Information Home to SXSW, Austin City Limits (ACL), and glorious natural springs and parks, Austin, Texas, is one of the fastest-growing areas in the United States, as well as the Live Music Capital of the World. Austin is the historic state capital of Texas and is the location of the Texas Department of Transportation Headquarters. TxDOT's Financial Management Division is seeking Business Services Team Lead. Come join our team at our beautiful, new Stassney campus in Austin, where you will have access to covered employee parking, walking trails, on-site fitness center, coffee bar, and on-site cafeteria. We have a diverse workforce of over 13,000 employees statewide. If you want to build an exciting career, let's talk! At TxDOT we value employee work-life-balance. In keeping with our commitment to this value our employees benefit from a wide array of programs and activities that include wellness leave incentive, in-house fitness center, career development programs, tuition assistance, and various other benefits. For a complete list of our total compensation package please visit our website at: https://ftp.dot.state.tx.us/pub/txdot-info/hrd/careers/hidden_benefits.pdf Stassney Campus: https://youtu.be/u42vEZacDgA Minimum Salary: 85,000.00 Maximum Salary: 95,000.00 Pay Basis: Yearly FLSA Status: Exempt Work Locations: Stassney Hq - Main 6230 East Stassney Lane Austin 78744 Travel: Yes, 10 % of the Time Shift: Day Job Location Flexibility: Onsite Benefits and Perks At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including: • Retirement Plans • Alternative and/or Flexible Work Schedules • Paid Leave and Holidays • Health Premiums paid at 100% for Full-Time Employees • On-the-Job Training • Tuition Assistance Program • Holistic Wellness Program with Leave Incentives • Career Development and Advancement Opportunities • Family-Friendly Policies and Programs In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance. For a complete list of our total compensation package please visit our website at: Total Compensation Package To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov) Position Description The Financial Management Division (FIN) at TxDOT is seeking a Business Services Team Lead to coordinate and perform critical program support functions. In this role, you will report to the Financial & Business Services Manager and oversee the Business Services Team to ensure the efficient operation of various business support processes across the Financial Management division. Ideal candidates are self-directed and capable of setting their own work plans and priorities to meet established goals. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Supervise the work of others. Essential Duties: • Act as a lead worker by assigning and delegating tasks to team members, ensuring team deliverables are accurately compiled, reviewed, and submitted within established deadlines. Assist manager with performance evaluations, training, interviewing, and hiring recommendations, fostering a culture of accountability, collaboration, and continuous learning. • Act as a project leader by managing logistics, communication, and execution of FIN division-wide initiatives, including town halls, workshops, special events, training, and job fairs. • Design and implement automation solutions for business processes utilizing Microsoft O365, Power Automate, and Microsoft Dataverse, etc. to enhance productivity and efficiency across the division. • Collaborate with FIN leadership and business partners to streamline business processes, drive efficiency improvements and develop innovative solutions across the division. • Develops division processes and workflow enhancements for efficiency and identifies appropriate implementation measure. • Assist with oversight of FIN division budget, expense monitoring, full-time employee (FTE) & intern position management, equipment purchasing, and inventory management, ensuring compliance with division and agency guidelines. • Create key performance metrics for various functions and employees and consistently track and maintain monthly performance outcomes. • Plan and organize FIN division business operations, including third-party vendor contracts oversight, work order processing, records retention, audit coordination, security access reviews, open record requests and legislative inquiries. • Assist in developing and implementing policies, procedures, and special projects to improve FIN division business operations, including the enhancement of processes, workflows, and documentation for efficiency. • Maintain the FIN division’s internal and external web content, document management system, and TxDOT Now tickets • Performs other job responsibilities as assigned. Minimum Qualifications: Education: Bachelor's Degree in any discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications Experience: 5 years of experience in project or program administration or related experience . (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis. Preferred Qualifications: • One year of supervisory/managerial experience is highly preferred. (Project leader or lead worker experience may substitute for supervisory/managerial experience.) Competencies: Extensive Knowledge of: • Program and project coordination practices, including task tracking, scheduling, and resource alignment within team assignments. • Reviewing and applying established policies, procedures, and technical documentation to ensure task completion aligns with compliance standards. • Identifying issues and inconsistencies in work processes or project data and recommending practical solutions. • Administrative support practices such as writing reports, taking meeting notes, and maintaining records according to established procedures. Expert Skills in: • Research and analyze information, identify discrepancies, and compile findings to support team decisions and documentation needs. • Set team goals and milestones aligned with departmental priorities; monitor progress and adjust plans when needed. • Plan and assist in coordinating workshops, meetings, or task force activities, ensuring logistics and materials are in place. • Manage multiple assignments and deadlines, adjusting priorities as needed to support team workflow. • Maintain confidential records and documents, applying proper file management and access protocols. Proficient skill in: • Leading, assigning, reviewing, and monitoring the work of others • Maintaining a safe working environment Ability to: • Communicate effectively Physical Requirements and Working Conditions: • Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools • Sitting - prolonged periods of time • Repetitive Motion-substantial movements of the wrists, hands, and/or fingers • Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading Conditions of Employment: Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT) Job: Exec/Admin/Clerical/Legal Schedule: Full-time Employee Status: Regular Job Type: Standard Job Level: Non-Management Job Posting: May 9, 2025, 8:45:00 AM Unposting Date: Jun 8, 2025, 11:59:00 PM State Job Title/s: Program Specialist VII State Job Code/s: 1576 Military Occupational Specialty (MOS) TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category. To view the MOS codes please click on link below and click on the appropriate occupational category. https://hr.sao.texas.gov/CompensationSystem/JobDescriptions Applicant Information The Texas Department of Transportation is an Equal Opportunity Employer. If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990. Please click this link to read the information for applicants: Additional Applicant Information

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