Job description

We are looking for an experienced Senior Systems Administrator to join our team in Dallas, Texas. In this role, you will provide both remote and onsite technical support, ensuring the seamless operation of IT systems for business clients. This position requires strong problem-solving skills, excellent communication abilities, and a proactive approach to managing tasks independently.Responsibilities:• Deliver remote and onsite technical support for business clients, addressing a wide range of IT issues.• Build, configure, and troubleshoot desktops, laptops, and servers to ensure optimal performance.• Conduct client site visits in the Dallas area for hands-on technical support or project-based tasks.• Maintain detailed documentation and clear ticket notes to ensure organized workflows.• Manage and configure Active Directory, Azure AD, and Group Policy settings.• Administer virtualization platforms such as Hyper-V and VMware for enhanced system efficiency.• Implement and support backup solutions like Veeam, Datto, and StorageCraft.• Configure and troubleshoot networking systems, including Ubiquiti, Cisco, SonicWall, and Fortinet hardware.• Utilize scripting tools such as PowerShell and Mac shell scripting to automate routine tasks.• Ensure timely resolution of tickets, maintaining a clean ticket board and high client satisfaction.

Requirements