Dayforce is seeking a Cloud Systems Administrator Sr to manage and optimize cloud-based infrastructure solutions. The role involves application administration, automation, and incident support in a dynamic environment.
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the Opportunity Dayforce Link is a comprehensive set of people, process, and technology, used to direct and regulate the data integration between internal and external systems. Dayforce Link is a centralized, secure cloud solution for internal and edge-based file transfers, including data transformation. Dayforce Link collects, transforms, and delivers customer data both to and from internal Dayforce systems, as well as external trading partners. Citizenship Requirement: All candidates must be a U.S. Citizen, permanent resident or green card holder What you’ll get to do Application Administration, Configuration, & Maintenance • Deploy containerized sterling applications with Kubernetes, optimizing resource utilization and system performance. • Design and implement scalable cloud-based infrastructure solutions for Sterling B2Bi and associated systems using Azure/AWS services. • Automate provisioning and configuration management using Terraform and Ansible, ensuring consistency and efficiency. • Develop robust API solutions to enhance application functionality. • System testing, tuning and capacity planning • Perform ifix’s and application upgrades • Monitor active Business Processes and assigned schedules • Experience with clustered architectures and associated High Availability, workload management and Disaster Recovery practices. • Configure and manage Routing Channel Templates • Design and support of Business Processes using the IBM Graphical Process Modeling tool • Knowledge of Web services using methods such as soap and restful • Create custom file layers and custom email notifications • Perform technical configurations, such as network communications and adapter configuration • Onboard new employees by creating and supporting user accounts and user groups • Use audit records and trace logs to provide reporting as required Security Standards • Ensures all file transmissions and adapters are secured according to InfoSec standards • Manage PGP Keys to ensure they are functioning as required • Assist the Application Administrator with regular DR tests as required by Dayforce Risk Team • Setup and manage services and adapters (i.e. SFTP, etc) including custom protocols as required • Proficient in various B2B communication protocols such as FTPS, SFTP, HTTP, HTTP/S, AS2, etc Environments • Responsible for managing all environmental instances including Production, DR, Dev, and Test • Ensures each environment is built appropriately and functioning as required • Ensures data sets for each environment are sanitized as required • Deploy Resource Manager objects from environment to environment Incident Support (Tier 3) • Act as an escalation point for Production Operators and Route Provisioners, by providing high-end technical support. This includes: a. Product navigation (i.e. guidance around, and execution of complex tasks within the technology portfolio) b. Data mining (i.e. investigating variances in data transactions totals) c. Customer interaction (i.e. escalation point for customer concerns) • Track and update all incidents in the incident management system, ensuring that documentation is thorough, accurate and meets ticket quality standards and is resolved in a timely manner. • Review tickets for repetitive issues and collaborate with support teams to identify effective/sound solutions that will resolve these conclusively Change Management • Primary individual responsible for opening change requests • Ensures all environmental changes follow the proper change controls Skills and experience we value • 5+ Years practical experience as an application architect • Bachelor’s degree in computer science or information systems preferred • Thorough knowledge in Unix/Linux platforms and writing shell scripts • Cloud Platforms: Azure, AWS • Automation: Terraform, Ansible, PowerShell, Python • Containerization: Kubernetes, Docker • Programming: Java, Python, Shell scripting • Databases: SQL, TSQL, Postgres • Compliance: GDPR, SOC 2, PCI • DevOps Practices: CI/CD pipelines, Infrastructure as Code • API Technologies: REST, GraphQL, SOAP Protocols: HTTP, HTTPS, TCP/IP • Tools: Postman, Swagger, API Gateway Other: JSON, XML, OAuth • Experience working with the following suite of IBM MFT suite of technologies • Monitoring: SRE principles, application performance tools • Thorough knowledge of B2Bi and under laying technologies (BPML, XML, Xpath, SQL, network topologies and MFT) • Required to understand and uphold all Infrastructure, Infosec, Privacy policies and standards What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
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