Job description

What you will be doing: - Administer and maintain Windows Server environments (primarily Windows Server 2016, 2019 and later), including installation, configuration, patching, and performance tuning. - Manage and support core Microsoft services, including Active Directory Domain Services (AD DS), Group Policy Objects (GPOs), DNS, NTP and DHCP. - Manage and support VMware infrastructure, including vSphere, vCenter Server, ESXi hosts, VMware HA, and DRS configurations. - Support and maintain virtual and physical server infrastructure within data centre hosting environments. - Perform monthly patching across multiple servers and ESXi hosts using centralized patch management tools and processes. - Implement and maintain security best practices to protect systems and data; support vulnerability management processes. - Provide technical support to clients, effectively troubleshooting and resolving issues related to Windows and VMware environments. - Provide Problem Management support, including Root Cause Analysis (RCA) for client-impacting incidents and resolving complex underlying issues. - Collaborate with team members on infrastructure planning, upgrades, migrations, and changes. - Assist with server decommissioning and migration activities as required. - Maintain clear and accurate documentation for system configurations, procedures, and troubleshooting guides. - Coordinate effectively with vendors for technical support and procurement. - Strong demonstrated work ethic with clear focus on customer success. - Participate in an on-call rotation in an escalation capacity. What we need from you: - 5-8 years of overall experience in IT infrastructure administration, with significant hands-on experience in both Windows Server and VMware administration. - Strong experience in Windows Server administration (Windows Server 2016, 2019). - Proficiency in VMware virtualization technologies (VMware vSphere, vCenter Server, ESXi, Update Manager, HA, DRS). - Experience managing VMware datastores and familiarity with underlying storage concepts (e.g., SAN, NAS, iSCSI, NFS). - Experience in PowerShell scripting for task automation and system administration. - Understanding of core networking concepts (TCP/IP, DNS, DHCP, VLANs, Firewall basics). - Participate in an on-call rotation to provide 24/7 support for critical systems. - Proven experience supporting infrastructure within data centre hosting environments. - Strong troubleshooting methodology and problem-solving skills. - Excellent communication (verbal and written) and customer service skills. - Ability to work independently as an Individual Contributor and manage tasks effectively. - Desirable to have hands-on experience with a major cloud platform (Azure, AWS, or GCP). - Relevant certifications (e.g., VCP-DCV, Microsoft Certified: Azure Administrator Associate or similar) are a plus. What do you get in return? - Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. - Love your work/life balance: Flexibly work remotely from your home in India, there’s no daily travel requirement to an office! All you need is a stable internet connection. - Love your coworkers: Collaborate with some of the best and brightest in the industry! - Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! - Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! - Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity.

Requirements