Job description

Are you ready to take your consulting career to the next level? At Bluelight, we are on a mission to deliver powerful, purpose-driven CRM, Portal and Web solutions that transform how our clients work. As a Functional Consultant, you’ll be at the heart of that mission, guiding clients through every step of their journey, from discovery workshops to go live celebrations. This is more than just a job, it’s a chance to shape meaningful change across the not-for-profit and membership sectors, working with a passionate team that values innovation, collaboration, and a good slice of cake. Key Responsibilities: Project Delivery • Lead engaging workshops to uncover client needs and map out business processes. • Translate requirements into smart, scalable solutions using BlueCRM and BlueCMS products within the Microsoft Dynamics and Umbraco platforms respectively. • Configure and customise Dynamics 365 to bring those solutions to life. • Present your work to clients, gather feedback, and refine until it’s just right. • Deliver hands on training and support clients through a smooth go live. • Collaborate with Senior Consultants to ensure every project is delivered on time, on budget, and with a smile. Consulting Excellence • Be a trusted advisor, sharing insights, best practices, and Bluelight’s expertise. • Build strong relationships with clients and internal teams alike. • Spot risks before they become issues and keep everyone in the loop with clear, confident communication. • Stay sharp on Dynamics and Bluelight products to deliver top-tier discovery workshops, training, and QA. Product Development • Work closely with our product team to shape solutions that truly meet client needs. • Create high quality documentation and contribute to our growing library of industry templates. • Help define and configure sector specific solutions that make a real difference. Team & Culture • Support and mentor junior team members (depending on your experience). • Pitch in with support desk queries when needed. • Keep learning and growing with opportunities for certifications and personal development. • Bring your knowledge of the not-for-profit world to help us better serve our clients. What are we looking for: • 2+ years’ experience in a consulting role, ideally in tech or CRM. • Strong knowledge of Dynamics 365 or similar CRM platforms. • Confident running workshops, documenting requirements, and engaging stakeholders. • Analytical mindset with excellent communication and writing skills. • A team player who builds trust quickly and thrives in a collaborative environment. • Degree educated or equivalent experience. What are Bluelight's benefits: • Competitive salary (based on experience) • Hybrid working, flexibility to suit your lifestyle • Private healthcare & life assurance • Employee Owned Profit Share Scheme • Career growth, we invest in your development • Regular social events, because we like to have fun too! • And yes, we believe the best ideas often start over a cuppa and cake Why Bluelight? We are a dynamic, forward-thinking team that’s passionate about helping organisations do more with technology. If you’re looking for a role where you can make a real impact, grow your skills, and work with great people, we would love to hear from you.

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