Job description

Company Description About Us At Reboot Staff, we pride ourselves on delivering exceptional service and creating an environment where employees can thrive. Based in Austin, TX, our team is dedicated to professionalism, growth, and fostering a positive workplace culture. We believe in supporting our staff with opportunities to develop their skills and advance in their careers. Job Description Job Description Reboot Staff is seeking a motivated and detail-oriented Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our clients and customers, ensuring a seamless and professional experience. You will contribute to building strong relationships, resolving inquiries efficiently, and maintaining high standards of service. Responsibilities • Respond promptly and professionally to customer inquiries via phone, email, and chat. • Resolve issues and provide accurate information to clients and customers. • Maintain detailed records of customer interactions and transactions. • Collaborate with internal teams to ensure customer satisfaction. • Identify opportunities to improve service processes and customer experience. Qualifications Qualifications • Proven experience in customer service or a related field. • Strong communication and interpersonal skills. • Ability to handle multiple tasks efficiently and with attention to detail. • Problem-solving mindset and the ability to think critically. • Proficiency in Microsoft Office Suite and CRM systems is a plus. Additional Information Benefits • Competitive salary range of $57,000 – $61,000 per year. • Opportunities for career growth and professional development. • Comprehensive health and wellness benefits. • Supportive and collaborative work environment. • Full-time position with consistent hours and stability.

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