Job description

What Your Role at Long View Looks Like: - Manage the day-to-day administration, support, maintenance and monitoring of MS technologies including M365, O365, Azure, and SharePoint - Implement and upgrade various Microsoft technologies - Provide guidance to clients on-site and remotely, supporting their Microsoft technology stack - Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations - Perform data backups and disaster recovery operations - Diagnose, troubleshoot, and resolve hardware, software, and other network and system problems, and replace defective components when necessary - Participate in implementation of network and system security measures to protect data, software, and hardware - Configure, and test computer hardware, networking software and operating system software - Recommend the implementation of new technologies and processes - Analyze equipment performance records to determine the need for repair or replacement - Participate in recommending changes to improve systems and network configurations, and determine hardware or software requirements related to such changes - Participate in gathering data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements - Assist in communicating, documenting, and executing all activities related to incident management, problem management, change management and system and/or application installs - Contribute to operational management and technical support of all client network and systems managed by Long View which includes system up-time, system performance, and system enhancements and efficiencies What You Bring to Long View: - 5+ years of experience implementing and supporting solutions relating to Microsoft products including Azure, Virtualization, Windows, storage and backup - Experience with the following: - Active Directory, Azure, HyperV, O365, PHP, SCCM, SQL, and VMWare - Windows 10 operating system imaging, deployment, and management framework, utilizing MDT, SCCM or related technologies - Scripting and automation for systems/service and software management, automated software deployment, and operating system imaging - Ability to produce effective documentation, implementation plans, problem resolution and incident workarounds - Client-oriented mindset with the ability to adapt to multiple client environments What Makes You Extra Awesome: - Microsoft Certifications (Server, O365) - ITIL Foundations experience and knowledge Why Work at Long View? - Recognition programs - Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities - Interesting work – Be part of exciting projects while accessing all the latest technologies - Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness

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