Job description

Location: Fort Belvoir, VA 22060 Clearance Required: Active Secret (Eligible for TS/SCI) Job Description: The job of the System Administrator is to provide Tier II/III support to the customer user base. This includes, but is not limited to, the following areas of responsibilities: Primary Tasks: • Perform daily system checks. • Create and work customer tickets utilizing the agency provided ticket system. • Assist customers with resolving incidents and service requests by phone, email, and in person. • Perform user and computer management within Microsoft Active Directory utilizing IAO Express and native Microsoft tools. • Provision Defense Enterprise Email/DoD365-J accounts via the Defense Enterprise Provisioning Online (DEPO) application. • Manage Microsoft Endpoint Client Manager (MECM): • Create and maintain deployment tasks. • Create and maintain application packages. • Create and maintain system images. • Utilize the Defense Information System Agency (DISA) Secure Host Baseline (SHB) to create agency system images. • Create/Modify Group Policy Objects (GPO) as needed. • Deploy new servers and applications utilizing physical hardware and virtualization via VMware. • Maintain Domain Name System (DNS) servers. Troubleshooting: • Provide Tier II/III troubleshooting and problem resolution as required. • Assist Audio/Video team with troubleshooting of camera systems. • Work with the Air Force 92nd Communications Squadron, DISA, and other external entities to troubleshoot and correct issues outside of agency control. Security: • Apply/Update software on all end-user and server equipment utilizing WSUS and MECM on NIPRNET/SIPRNET/JWICS to maintain USCYBERCOM IAVM compliance. • Apply/Update DISA Security Technical Implementation Guides (STIG) to all end-user and server equipment. • Work with the IA Engineer, ISSO, and ISSM to comply with all USCYBERCOM security guidelines. • Work with the IA Engineer, ISSO, and ISSM to remediate all discovered vulnerabilities in a timely manner. • Comply with all Air Force guidelines. Documentation: • Document and maintain current user documentation, system documentation, and checklists. • Provide a weekly status of activities performed and/or completed. Equipment Acquisition / Accountability / Disposal: • Input purchase orders into the government provided purchase order system. • Inventory, asset tag, and add to inventory database all end-user equipment received. • Update inventory database when equipment is moved, fielded, or removed from service. • Work with and assist equipment custodians with annual inventory of equipment. • Work with and assist equipment custodians with DRMO process of equipment that is no longer needed. Skills / Qualifications: • Must possess at time of start a minimum current final SECRET security clearance and be eligible for a TS/SCI security clearance. • Must possess at time of start a minimum IA Security certification in accordance with DoD 8570.01-M at the IAT-II level. Please reference https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/ for a list of approved certifications. IAT-III level certifications are also acceptable. • Must possess at time of start a minimum of ONE of the following computing environment certifications: • CompTIA Server+ • Microsoft Technology Associate (MTA): Windows Server Administration Fundamentals • Microsoft Technology Associate (MTA): Security Fundamentals • Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 • Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 • Microsoft Certified Solutions Expert (MCSE): Core Infrastructure Additional Items: • Must be able to lift up to 70lbs. • Some travel between agency site and Fairchild AFB may be required to perform assigned duties.

Requirements